Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Theresa N. Thomas

Theresa N. Thomas

Stone Ridge,VA

Summary

Authorized to work in the US for any employer

Overview

12
12

Years of Professional Counseling Experience

Work History

Licensed Professional Counselor (Contractor)

Telemynd
01.2023 - Current
  • Provides individual and couples counseling services to meet clients' developmental, preventive, and remedial needs.
  • Completes diagnostic assessments and develops measurable treatment plans to meet the needs and goals of clients.
  • Provides quality clinical assessment and treatment, interventions, and care based on established best practices and medical necessity guidelines.
  • Completes diagnostic assessment tools that support and correspond with the client’s clinical presentation.
  • Completes encounter notes capturing each client session and interaction within established timeframes.
  • Completes clinical documentation in compliance with payor standards
  • Maintains clear, up-to-date patient records and communications in HIPAA-compliant EHR.
  • Provides culturally sensitive, client-centered care
  • Works collaboratively with members of Telemynd’s support teams.
  • When relevant, coordinates care with the prescriber, PCP, or other collaterals.
  • Maintains confidential and professional-looking virtual office space.
  • Remains in compliance with company policies and procedures
  • Maintains good standing with all licensing boards.
  • Completes all required continuing education requirements for licensure and specializations.

Employee Assistance Program Counselor

United States Census Bureau
Silver Hill, MD
08.2021 - Current
  • Coordinates multiple components of the Employee Assistance Program including facilitating seminars and conducting private short-term counseling sessions, developing treatment plans, managing program budgets, reporting and briefing successes and statistical information to executive management
  • Provides management consultations in identifying productivity issues through specialized training in the recognition of workplace issues, violence in the workplace, critical incident debriefings
  • Analyzes and evaluates existing processes and operations, develops statistical models to identify trends and program opportunities; compiles data and provides current evaluations and future recommendations and improvements
  • Facilitates presentations and training sessions including Drug-Free Federal Workplace training and substance abuse prevention and awareness campaigns.

Clinical Needs Assessment Specialist (Contractor)

National Counseling Group
Winchester, VA
03.2020 - 08.2021
  • Provided professional outpatient counseling services to individuals with mental health needs
  • Completed
  • Diagnostic and Comprehensive Clinical Assessments and requested service authorizations
  • Wrote the
  • Comprehensive Needs Assessment narratives and recommended services based on the assessment
  • Provided Intensive Clinical and Functional Evaluations
  • Prepared Diagnostic Reports with Recommendations
  • Conducted Treatment Planning

Mental Health Skill Building Counselor (MHSS)

Diamond Counseling
Sterling, VA
08.2019 - 12.2020
  • Provided individual counseling services to meet the client's developmental, preventive, and remedial needs
  • Consulted with client and community personnel to assist in meeting the client's needs
  • Coordinated all counseling services for the client and assists with the coordination and implementation of services
  • Adhered to ethical standards of the counseling profession and abided by the laws, policies, and procedures defined by Diamond Counseling
  • Worked with individuals who have been diagnosed with a mental illness and often consulted with other mental health professionals to provide effective courses of treatment
  • Assessed patients' mental status through interviews or observations and then developed treatment plans or made referrals to the appropriate services
  • Responded to crisis situations with twenty-four-hour-a-day availability
  • Provided community based treatment and face-to-face service.

Intensive In-Home Counselor

Winchester Community Mental Health Center, Inc
Winchester, VA
03.2018 - 08.2019
  • Provided individual and group counseling services to meet the client's developmental, preventive, and remedial needs
  • Consulted with client, parents, teachers, and other school and community personnel to assist in meeting the client's needs
  • Coordinated all counseling services for the client and assisted with coordinating and implementing services
  • Adhered to ethical standards of the counseling profession and abided by the laws, policies, and procedures set forth by Winchester Community Mental Health Center,
  • Inc
  • Worked with children and adolescents who have been diagnosed with a mental illness and often consulted with other mental health professionals to provide effective courses of treatment
  • Assessed patients' mental status through interviews or observations and then developed treatment plans or made referrals to the appropriate services
  • Responded to crisis situations with twenty-four-hour-a-day availability
  • Provided community-based treatment and face-to-face service.

Case Management Coordinator

Aetna
Chantilly, VA
10.2017 - 05.2018
  • Utilized critical thinking and judgment to collaborate and inform the service coordination process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of service coordination tools and resources
  • Conducted comprehensive evaluations of referred members needs/eligibility and recommended an approach to case resolution and/or meeting needs by evaluating members benefit plan and available internal and external programs and services
  • Identified high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate
  • Coordinated and implemented assigned care plan activities and monitored care plan progress
  • Identified and escalated quality of care issues through established channels
  • Utilized influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
  • Provided coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
  • Monitored evaluation and documentation of care: utilized service coordination and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Employee Assistance Program Counselor

Adelphi Laboratory Centers
Adelphi, MD
12.2010 - 05.2017
  • Coordinated multiple components of the Employee Assistance Program including facilitating seminars and conducting private short-term counseling sessions, managing program budgets, reporting and briefing successes and statistical information to executive management
  • At the table with senior leadership when key business issues were discussed to provide behavioral health expertise on the effects of the employee population
  • Provided management consultations in identifying productivity issues through specialized training in the recognition of workplace issues, violence in the workplace, critical incident debriefings, and DOT regulations concerning positive alcohol and drug test
  • Completed administrative tasks including developing program budgets, publishing and distributing program services, collecting information and data, preparing and briefing monthly, quarterly and annual reports
  • Analyzed and evaluated existing processes and operations, developed statistical models to identify trends and program opportunities; compiled data and provided current evaluations and future recommendations and improvements
  • Facilitated presentations and training sessions including Drug-Free Federal Workplace training and substance abuse prevention and awareness campaigns.

Military OneSource Triage Consultant (Contractor)

Delta T Group
Arlington, VA
08.2013 - 03.2014
  • Provided crisis intervention services including active suicide ideations, marital, family, financial, alcohol, drug, legal and other personal issues.; Advised and referred clients on a variety of available programs to include counseling and assistance available to service members and their families going through stressful and uncertain periods
  • Assisted families through telephonic and in-person consultations and meetings, carefully assessing needs and potential solutions to provide appropriate services
  • Work was conducted in a call center
  • Utilized Military OneSource Case Management System to document and compile information pertaining to all cases, identified potential high risk-cases and strategized with supervisors on appropriate responses and resolutions.

Education

Doctorate - Healthcare Administration

Virginia University of Lynchburg
Lynchburg, VA
Current

Master of Arts - Mental Health Counseling

Webster University
St Louis, MO
10.2008

Bachelor of Science - Social Psychology

Park University
Kansas City, MO
04.2007

Skills

  • Case Management
  • Outlook
  • Organizational Skills
  • Documentation
  • Medical Terminology
  • Professional Counseling

Accomplishments

  • Individual Counseling
  • Group Therapy
  • Mental Health Counseling
  • Crisis Intervention
  • Child & Family Counseling
  • Motivational Interviewing
  • Intake Experience
  • Communication Skills
  • Cognitive Behavioral Therapy
  • Cognitive Processing Therapy
  • Short-term Counseling
  • Training Seminars & Meetings
  • Data Tracking & Reporting
  • Program Budgets & Finances
  • Substance Abuse Prevention

Affiliations

Licensed Professional Counselor (LPC) (licensed in Virginia)

National Certified Counselor (NCC)

Groups

American Counseling Association

Employee Assistance Professionals Association

Timeline

Licensed Professional Counselor (Contractor)

Telemynd
01.2023 - Current

Employee Assistance Program Counselor

United States Census Bureau
08.2021 - Current

Clinical Needs Assessment Specialist (Contractor)

National Counseling Group
03.2020 - 08.2021

Mental Health Skill Building Counselor (MHSS)

Diamond Counseling
08.2019 - 12.2020

Intensive In-Home Counselor

Winchester Community Mental Health Center, Inc
03.2018 - 08.2019

Case Management Coordinator

Aetna
10.2017 - 05.2018

Military OneSource Triage Consultant (Contractor)

Delta T Group
08.2013 - 03.2014

Employee Assistance Program Counselor

Adelphi Laboratory Centers
12.2010 - 05.2017

Doctorate - Healthcare Administration

Virginia University of Lynchburg

Master of Arts - Mental Health Counseling

Webster University

Bachelor of Science - Social Psychology

Park University

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Theresa N. Thomas