Theresa R Cuttino
NEWARK,NJ
Summary
Proven security and customer service professional with a track record of enhancing safety and customer satisfaction at Securitas Security Services USA. Skilled in CCTV monitoring and emergency response, adept at handling critical situations with composure. Demonstrated ability to improve security protocols, contributing to a safer environment for both employees and visitors.
Overview
25
25
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Newark, NJ
09.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
Security Officer
Metro 1 Lose Prevention
Teterboro, NJ
02.2021 - 09.2022
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
Postal Support Employee
USPS
Wayne, NJ
02.2019 - 04.2020
- Processed incoming and outgoing mail using automated sorting machines.
- Performed manual distribution of mail to designated areas.
- Inspected parcels for correct postage, size, and weight.
- Assisted customers with inquiries regarding postal services.
- Sorted letters according to post office regulations.
Package Sorter
Amazon
Avenel
08.2016 - 03.2019
- Loaded packages onto pallets for shipment.
- Organized packages according to size and weight specifications.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Inspected packages for signs of damage or tampering.
- Unloaded incoming shipments from conveyor belts.
Member Service Representative
Costco
East Hanover, NJ
07.1999 - 05.2011
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Handled customer complaints in an efficient and courteous manner.
- Monitored compliance with organizational security protocols when interacting with members.
Education
High School Diploma -
West Side High School
Newark, NJ06-1992
Skills
- Visitor tracking
- Emergency Response
- Crime Prevention
- Emergency Management
- Stationary surveillance
- CCTV Monitoring
Timeline
Security Officer
Securitas Security Services USA
09.2024 - Current
Security Officer
Metro 1 Lose Prevention
02.2021 - 09.2022
Postal Support Employee
USPS
02.2019 - 04.2020
Package Sorter
Amazon
08.2016 - 03.2019
Member Service Representative
Costco
07.1999 - 05.2011
High School Diploma -
West Side High School
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