Therese Bentzoni
Ormond Beach,FL
Summary
Dynamic Group Fitness Coordinator and Licensed Zumba Instructor with a proven track record at PULSEology, enhancing class attendance and member retention through innovative program development and engaging choreography. Expert in class coordination and fostering interpersonal connections, I excel in creating inclusive fitness environments that motivate and inspire.
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Experienced with engaging audiences through well-crafted presentations, ensuring key messages are effectively communicated. Utilizes multimedia tools and storytelling techniques to enhance audience understanding and retention. Track record of adapting content to meet specific needs and interests of different audiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Crunch Fitness Gym
12.2024 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Managed group fitness classes of up to 50 members.
- Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Improved class attendance by creating innovative and engaging group fitness routines.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
Licensed Zumba Instructor
Volusia / Flagler YMCA
04.2024 - Current
- Educated participants about proper nutrition habits in conjunction with their fitness regimen for optimal results.
- Tailored lessons to accommodate clients'' needs, resulting in improved satisfaction and retention rates.
- Mentored new Zumba instructors, sharing best practices and providing valuable feedback for their professional development.
- Cultivated a supportive and welcoming environment for all participants, fostering a sense of community among Zumba enthusiasts.
- Improved overall studio atmosphere by creating a fun, inclusive, and high-energy environment.
- Facilitated community outreach events showcasing Zumba as a fun alternative to traditional exercise methods, attracting new clientele to the studio.
- Created unique choreography for classes.
Sales Associate Presenter
Spinnaker Resorts
02.2021 - 06.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Collaborated with team members to achieve monthly sales targets.
Group Fitness Coordinator/Licensed Zumba Instructor
PULSEology
10.2018 - 02.2021
- Assisted in recruiting top-notch instructors from various disciplines to continuously expand the diversity of classes offered.
- Expanded class offerings to cater to various age groups and fitness levels, promoting inclusivity within the facility.
- Increased participant retention through the development of innovative and exciting fitness programs.
- Promoted health and wellness initiatives within the community through targeted marketing efforts.
- Streamlined communication between instructors, members, and management, fostering a positive work atmosphere.
- Developed strong relationships with members, leading to increased referrals and new enrollments.
- Managed group fitness classes of up to 40 members.
- Led weekly classes for up to 40 individuals with consistent participation and positive feedback.
- Continuously expanded knowledge of Zumba choreography trends, keeping classes fresh and exciting for returning clients.
- Created unique choreography for classes.
- Greeted incoming students and answered questions to offer welcoming atmosphere.
- Kept class areas clean, neat and free of distractions.
- Adapted classes to meet needs of participants with varying fitness levels.
Group Fitness Instructor/Zumba Fitness Instructor
Powerhouse Family Gym
04.2010 - 09.2018
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 40 individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Improved class attendance by creating innovative and engaging group fitness routines.
- Increased member retention by fostering a supportive and motivating exercise environment.
- Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Collaborated with other instructors to create effective class designs focused on participant feedback.
- Organized and led outdoor fitness events, expanding program's reach and participant engagement.
- Created mentorship program for new instructors, improving quality and consistency of fitness classes.
- Conducted regular assessments to monitor participant progress and adjust programs accordingly.
- Enhanced class engagement by introducing variety of new fitness programs tailored to different skill levels.
- Led high-energy group fitness sessions to promote health and wellness among participants.
- Adapted classes to meet needs of participants with varying fitness levels.
- Used music to motivate and energize classes.
- Promoted safe and inclusive environment for club clients and members.
- Set up and broke down equipment before and after classes.
- Led aerobics, yoga, core strength and kickboxing classes.
- Mentored new Zumba instructors, helping them to develop their teaching skills and grow their client base.
- Collaborated with fellow instructors to coordinate special events such as Zumbathons and charity fundraisers.
- Served as an ambassador for the fitness center at community events, showcasing Zumba''s benefits as part of a healthy lifestyle routine.
Education
Bachelor of Arts - Commuications
Daytona State College
Daytona Beach, FLFlorida Real Estate License
RonClymer School of Real Estate
Port Orange, FL03-1999
High School Diploma -
Seabreeze High School
Daytona Beach, FL05-1977
Skills
- Class coordination
- Group instruction
- Injury prevention
- Customer engagement
- Student support
- CPR training
- Choreography design
- Music selection
- Group fitness
- Communication and interpersonal connection
- Dependable and punctual
- Customer service
- Relationship and community building
- Cooperative attitude
- Class leadership
- Leadership and coaching
- Class organization
- Engaging personality
- Active listening
- Time management
- Small and large group instruction
- Reliable and responsible
Certification
- Zumba Instructor License-Zumba Fitness, LLC.
- CPR/AED Certification
- Real Estate Salesperson License - Florida Real Estate Commission.
Timeline
Group Fitness Instructor
Crunch Fitness Gym
12.2024 - Current
Licensed Zumba Instructor
Volusia / Flagler YMCA
04.2024 - Current
Sales Associate Presenter
Spinnaker Resorts
02.2021 - 06.2022
Group Fitness Coordinator/Licensed Zumba Instructor
PULSEology
10.2018 - 02.2021
Group Fitness Instructor/Zumba Fitness Instructor
Powerhouse Family Gym
04.2010 - 09.2018
- Zumba Instructor License-Zumba Fitness, LLC.
- CPR/AED Certification
- Real Estate Salesperson License - Florida Real Estate Commission.
Bachelor of Arts - Commuications
Daytona State College
Florida Real Estate License
RonClymer School of Real Estate
High School Diploma -
Seabreeze High School
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