Therese Beya

• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Followed safety regulations to maintain safe work environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Helped train new employees in safe practices and warehouse procedures.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

• Managing household budget of 5 people
• Safely transporting children to and from school
• Creating daily routine with built-in flexibility
• Handling phone calls, appointments, travel arrangements, administrative duties, cooking duties, cleaning duties, and much more
• Promoted bilingual development skills through reading and storytelling
• Monitored children's activities to verify safety and wellbeing.
• Read stories, sang songs and facilitated creative play.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Company Overview: Atrium Staffing Temp

• Welcome on-site visitors, determine nature of business, announce and escort them (if needed) to appropriate personnel or destination
• Answer approximately 25 incoming calls daily, determine purpose of calls, and forward them to appropriate personnel, and take adequate messages when required
• Receive, sort, date stamp and route mail (handle mail and packages)
• Maintain fax machines, send faxes, and retrieve and route all incoming faxes
• Assist the Executive Director on-site, CFO and other staff as requested
• Maintain reception area clean, tidy and organized
• Assist payroll with check preparation for mailing and stamps serial record
• Assist Accounting with filing
• Perform other clerical duties such as filing, photocopying and collating

• Performed data entry and provided administrative support to care managers
• Developed and maintained sound working relationships with providers
• Verified member eligibility and participated in outreach calls for member satisfaction
• Achieved and maintained compliance with telephone accessibility and authorization and referral performance standards
• Timely processed inpatient and outpatient authorizations/referrals for surgeries and home care into QNXT computer system
• Assigned accurate codes to all diagnosis and procedures
• Assisted in special projects as needed
• Provided alternate coverage during staff absence and vacancies as needed

• Performed data entry on patient demographics and billing charges for multiple departments
• Answered multi-line telephone system, take messages when required and greet visitors for busy medical office
• Processed requested mailing jobs including binding, faxing and copying projects
• Billed for Medicaid, Medicare, and commercial insurances, and posted payments
• Provided detailed reports and claim status to upper management
• Translation specialist for foreign customers
• Assessed accounts for payment status and reached out to customers.
• Worked with multiple departments to check proper billing information.
• Coordinated with intermediate parties to obtain payments and resolve issues.
• Reviewed and solved account and billing discrepancies.