Therese Claymier
Delaware,OH
Summary
Proven Sales Associate at Polo Ralph Lauren Outlet Store, adept in building customer rapport and employing effective problem-solving skills to enhance shopping experiences. Demonstrated ability to boost sales and customer satisfaction, leveraging excellent communication and multitasking abilities. Achieved significant improvements in team productivity and customer loyalty through dedicated service and persuasive selling tactics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Polo Ralph Lauren Outlet Store
2017.08 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Art Education
The Ohio State University
Columbus12.1976
Skills
- Listening Skills
- Problem-solving skills
- Flexible Schedule
- Building rapport
- Professional Demeanor
- Excellent people skills
- Reliable and punctual
- Teamwork and Collaboration
- Verbal/written communication
- Outgoing Personality
- Cash Handling Accuracy
- Problem-Solving
- Meeting deadlines
- Client Service
- Stocking and Receiving
- Goal-Oriented
- Excellent Communication
- Staff Support
- Reliable and Responsible
- Honest and Dependable
- Friendly and Helpful
- Adaptable and Flexible
- Interpersonal Skills
- Multitasking Abilities
Timeline
Sales Associate
Polo Ralph Lauren Outlet Store
2017.08 - Current
Bachelor of Arts - Art Education
The Ohio State University
Similar Profiles
Lacumba FranklinLacumba Franklin
Retail Sales Associate at Polo Ralph Lauren Outlet StoreRetail Sales Associate at Polo Ralph Lauren Outlet Store
Manuel Recalde MenaManuel Recalde Mena
Part Time Sales Associate at Polo Ralph Lauren Factory OutletPart Time Sales Associate at Polo Ralph Lauren Factory Outlet
Ramandeep KaurRamandeep Kaur
Sales Representative Team Leader at Polo Ralph Lauren Factory OutletSales Representative Team Leader at Polo Ralph Lauren Factory Outlet