Summary
Work History
Education
Skills
Accomplishments
Security Clearance
Timeline
Generic

Therese Hall

Data Analyst
Pensacola,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Database Technician

VIZZ-LLC
11.2022 - Current
  • Review for approval NETC Technical Project Plans (TPPs) ensuring alignment utilizing systems Serena, CeTARS and TPP document
  • Ensuring both are documents contain same information and are requesting same resources
  • TPP fails to comply return to requesting organization for correcting CeTARS or TPP
  • Once verified, approve and send on to next step of process
  • Participate in meetings with various software vendors for demonstration and/or instruction, along with process owners, project manager, developers and other team members
  • Validate data integrity and accuracy by conducting regular audits and implementing results

Instructional System Designer/Task Manager

A. Harold & Associates-LLC
10.2018 - 09.2022
  • Updated Training Project Plans (TPP) and Job, Duties, Tasks, Analysis (JDTA) within the Content Planning Module (CPM), database with new resource requirements or correction of existing documents/projects
  • Modified existing CPM resources and inventory for various active and planned projects
  • Collaborated with Center for Information Warfare and Training, (CIWT), and Program Managers to ensure that database reflected accurate Project data
  • Liaison for CPM programmers and CIWT to request changes, reports, and systems modifications
  • Maintained CIWT inventory within CPM database
  • Provided reports to CIWT management for project status and available resources
  • Analyzed all reports and data inquiries generated by CeTARS
  • Utilized Serena to create, update and produce reports on CHITS for the N7 organization
  • Responsible for creation, monitoring and reporting project activity.

Business Analyst

Computer Sciences Corporation - CSC
10.2012 - 10.2018
  • Produce reports, provide tracking and update Center for Information Warfare and Training (CIWT) records utilizing SERNA (Solutions Business Manager) Update Training Project Plans within CPM database
  • Modify existing Content Planning Module (CPM), resources and inventory for various active and planned projects
  • Collaborated with CIWT Training and Program Managers to ensure databases reflect accurate Project information
  • Liaison for CPM programmers and CIWT to request changes, reports and system modifications
  • Maintain CIWT owned information within CPM database
  • Provide reports to CIWT management reflecting projects status, available resources
  • Analyzed all reports and data inquiries generated by CeTARS
  • Monitor Evaluated eTRMS to determine level of reporting provided compared to CeTARS
  • Provided analysis/evaluation results and reports to Learning Standards Officer (LSO).
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

Administrative Assistant / Training Coordinator

Lockheed Martin Corporation
01.2009 - 10.2011
  • Develop training databases and records for the training requirements of 650 plus Non-Guard Services (NGS) employees
  • Create and maintain each employee record containing all documentation required to meet contractual requirements and periodic government audits
  • Point of Contact for Lockheed Martin, the Contracting Officer Representative (COR) and Quality Assurance Manager to ensure proper training objectives are developed and provide periodic status to the COR on all deliverables
  • Create and disseminate procedures relating to the training process
  • Financial: Pay all tuition and FedEx expenses with Lockheed Martin Visa Purchasing Card, monthly totals range from $5k - $10K
  • Reconcile all expenses ensuring documentation is fully compliant for all audits
  • Provide all levels of administrative support for NGS Program Management Office
  • Roles include creating and maintaining employee records, information dissemination and time reporting for 79 installations in eight Navy Regions across the United States, including Hawaii and Guam
  • Review employee timecards, activates/deactivates accounts, instructs Lockheed Martin employees concerning timecard completion
  • Provide Assistant Facilities and Telecommunications Management services
  • Create and process all requisitions for supplies and maintain inventory for required supplies
  • Perform all duties related to Non-Guard Services Mail Manager
  • Support Human Resource department with their new employee orientation process by ensuring the completion of all New Employee Onboarding documentation.

Lead Computer Operator/Supervisor

Lockheed Martin Corporation
10.2007 - 10.2008
  • Supervised four Senior Computer Operators responsible for payroll batch processing for 320 pay sites and 3 payroll offices, servicing more than 650,000 accounts
  • Provided appropriate response for all after-hours Customer Contact Center calls
  • Served as the point of contact for all department exceptions and trouble reporting for all systems software and hardware performance issues
  • Disseminated information using various methods of communication; both verbal and written
  • Maintained shift performance data and ensured proper dissemination of all information.

Senior Computer Operator

Lockheed Martin Corporation
08.2003 - 09.2007
  • Responsible for batch payroll processing for 320 pay sites and 3 payroll offices, servicing more than 650,000 pay accounts
  • Executed and monitored scheduled batch operations for the DOD Civilian Pay System (DCPS)
  • Received and verified Source Data Automation (SDA) for upload to mainframe computer
  • Utilized REMEDY Action Request Software to track and resolve software and hardware issues
  • Identified and reported problems from multiple platforms to designated POC for escalation and or resolution.

Business Manager

Lucent Technologies
05.1998 - 01.2003
  • Managed server budget strategy, development, results reporting and business process development for global network services deployed internally for the Lucent infrastructure
  • Managed the Lucent Network /End User Services $7.6 million server budget and the $11.4 million server and peripheral inventories and authorized procurement of new equipment, changes, time and material charges and the Technical Service Agreements for the Network organization
  • Implemented cost savings efforts that reduced the forecast operations budget by $1.2 million in FY01
  • Reduced order cycle time by 2 days, eliminating unnecessary authorizations in the process
  • Developed and implemented new policies and procedures within the Network organization.

Education

Associate of Arts - Business Administration And Management

Pensacola State College
Pensacola, FL
05.2011

Skills

  • Customer Support
  • System monitoring
  • SQL Proficiency
  • Query Optimization
  • Report Generation
  • Data Validation

Accomplishments

  • Over twenty-years extensive experience in management through process improvement, business communications, and financial management. The roles involved management of information systems, vendor relations, contract negotiations, and employee supervision.
  • Eliminated waste through cost-savings measures resulting in $1.2 million operations budget reduction.
  • Reduced order cycle time by 2 days through eliminating redundancy.
  • Developed budgets in tight timeframes while coordinating with other business units for technology, maintenance and software upgrades.
  • Led process evaluation group in the melding of ten network-monitoring processes into one corporate standardized process.

Security Clearance

Current DOD SECRET security clearance.

Timeline

Database Technician

VIZZ-LLC
11.2022 - Current

Instructional System Designer/Task Manager

A. Harold & Associates-LLC
10.2018 - 09.2022

Business Analyst

Computer Sciences Corporation - CSC
10.2012 - 10.2018

Administrative Assistant / Training Coordinator

Lockheed Martin Corporation
01.2009 - 10.2011

Lead Computer Operator/Supervisor

Lockheed Martin Corporation
10.2007 - 10.2008

Senior Computer Operator

Lockheed Martin Corporation
08.2003 - 09.2007

Business Manager

Lucent Technologies
05.1998 - 01.2003

Associate of Arts - Business Administration And Management

Pensacola State College

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Therese HallData Analyst