Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Therese Johansen

Mattoon,IL

Summary

Proven professional with extensive experience in safe transportation and education, notably with Coles County Council on Aging and Multicultural School of Monterrey. Expert in route planning and classroom management, I excel in providing top-notch customer service and fostering educational growth. Achieved significant improvements in student English proficiency and maintained impeccable driving records, demonstrating exceptional problem-solving abilities and empathy.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Driver

Coles County Council On Aging
09.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.

Caregiver

Private Client
06.2017 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

ESL Teacher

Multicultural School Of Monterrey
07.2007 - 05.2017
  • Educated students in basics of English grammar and conversational speaking.
  • Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
  • Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
  • Increased student proficiency in English by creating engaging and interactive classroom activities.
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Promoted critical thinking to build subject engagement and interaction.
  • Improved reading comprehension among struggling students through the use of diverse texts and guided discussions about main ideas, themes, and vocabulary.
  • Modified curriculum plans with colleagues to meet changing student needs.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
  • Collaborated with colleagues to design interdisciplinary lesson plans that incorporated elements from various subjects into the ESL curriculum.
  • Maintained complete student records with accurate grades and attendance information.

Education

TEFL Certificate - Teaching English As A Foreign Language

Online Course
Monterrey, NL Mexico
05.2007

GED -

General Education Development Diploma
Mt. Vernon, IL
06.1997

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving
  • Vehicle Inspection
  • Safety Management
  • Route Planning
  • Driving in Adverse Conditions
  • Traffic Law Observation
  • Empathy and patience
  • Student assessment
  • Teaching English
  • Classroom Management
  • Lesson Planning
  • Online Teaching
  • Testing and grading
  • Respectful and Compassionate
  • Elderly Care

Certification

  • First Aid/CPR Certified
  • TAPTCO Transit Operator Development Course

Timeline

Driver

Coles County Council On Aging
09.2021 - Current

Caregiver

Private Client
06.2017 - 09.2021

ESL Teacher

Multicultural School Of Monterrey
07.2007 - 05.2017

TEFL Certificate - Teaching English As A Foreign Language

Online Course

GED -

General Education Development Diploma

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Therese Johansen