Summary
Overview
Work History
Education
Skills
Timeline
Generic

Therese Johnson

CLEVELAND

Summary

Personable and reliable, with solid understanding of customer service and maintenance protocols. Possesses practical skills in troubleshooting and basic repair tasks, coupled with willingness to learn new techniques quickly. Aiming to deliver efficient and high-quality service to contribute positively to team performance. Developed strong practical skills and thorough understanding of maintenance and repair tasks in fast-paced environment. Adept at identifying and solving issues quickly, ensuring customer satisfaction and operational efficiency. Seeking to leverage these transferable skills to transition into new and challenging role. Offering excellent communication and practical problem-solving skills, eager to learn and grow within hands-on work environment. Brings ability to quickly grasp essential maintenance and repair techniques, ensuring tasks are completed efficiently. Ready to use and develop troubleshooting and repair skills in Desired Position role. Professional with high standard of excellence in servicing roles. Extensive experience in maintaining and repairing equipment, ensuring operational efficiency. Strong team collaborator with focus on achieving reliable results and adapting to changing needs. Skilled in troubleshooting, maintenance, and customer service. Experienced with equipment maintenance and repair, ensuring optimal functionality. Utilizes troubleshooting skills to diagnose and resolve issues efficiently. Track record of effective team collaboration and adapting to dynamic work environments. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering Number years of experience in Industry. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Coustomer Service

Home Depot
04.2024 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Equipment Operator

Volkswagon
03.2012 - 04.2024
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Assisted in training new operators, providing guidance on proper equipment usage and safety p procedures. Had robot training. Had to havr knowledge of all of production areas i worked in. Also, i had to know the quality of the areas

Assembly Line Worker

Aerotek
08.2011 - 03.2012
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Education

Deploma -

Bradley Central High School
Cleveland, TN
05.1980

Skills

I have been a few manufacturing inviroments I have worked in different areas of manufacturing I am able to adapt to many personalities and have an understanding on how things are ran

Timeline

Coustomer Service

Home Depot
04.2024 - Current

Equipment Operator

Volkswagon
03.2012 - 04.2024

Assembly Line Worker

Aerotek
08.2011 - 03.2012

Deploma -

Bradley Central High School
Therese Johnson