Experienced Department Administrator known for efficiently managing a busy office. Skilled in customer service, problem-solving, and multitasking. Builds strong relationships with staff and residents, including Alumni. Creates a welcoming environment and treats everyone with respect, resulting in smooth operations and optimal staff performance. Strong interpersonal skills drive staff to achieve excellent results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Periodontology Department Administrator
Tufts University School of Dental Medicine
01.2002 - Current
Manages department Chair and Director’s schedules which entail coordinating meetings, travel, committees, and clinical schedules.
Supports accepted international residents in obtaining credentials including Social Security numbers, Limited licenses, and National Provider Identification numbers.
Streamlined postgraduate resident schedules, overseeing teaching assignments, and orchestrating impactful special events.
Serves as a primary liaison for visiting speakers, expertly managing logistics and reimbursement processes.
Handles faculty records, time off, and stipends.
Coordinates student interview process, adeptly managing applications and overseeing evaluations.
Oversee a comprehensive database of faculty and residents’ dental licenses, CPR and ACLS certifications, MCSR documentation, DEA registrations, and Nitrous qualifications.
Analyzed and monitored department budget exceeding financial reporting standards.
Led a team (four dental assistants and one dental hygienist), conducting performance reviews and fostering a culture of open communication – 2002 - 2014.
Pharmacology Department Coordinator
Tufts University School of Dental Medicine
01.1997 - 01.2002
Coordinates mail, shipping, and receiving. Manages office supplies and orders materials as necessary. Provides support for faculty, such as scheduling interviews and filing resumes.
Education
Business Management
Fisher College
Boston, MA
Skills
Policy Development
Administrative Management
Financial Planning
Scheduling and Coordination
Communication and Liaison
Leadership and Supervision
Database Management
International Credential Assistance
Document preparation
Certification
Tufts Manager Development Certificate Program (2022)
Member of the Search Committee for the Chair in the Department of Periodontology (2015, 2022)
Member of the Search Committee for Predoctoral Director (2024)
Member of the Search Committee for Postdoctoral Director (2017, 2020, 2024)
Committee member for the Tufts Distinction Award (2017, 2018)
Member of the Tufts Community Appeal Board (2018-2022)
Chair of the Staff Advisory Council (2020-2022)
Admission Committee member for incoming residents (2022-present)
Boston Postdoctoral Periodontal Residents’ Meeting organizer (2015, 2019, 2024)