Therese Mbaku
Clinton,MD
Summary
REGISTERED Licensed Pharmacist in Maryland with 4 years experience in clinical, retail, and other data review settings. Proven expertise in providing excellent pharmacy services and ensure appropriate medication use and prevent misuse. Dedicated to providing highest quality patient care while excelling at teamwork, communication, and conflict resolution. Seeking a prior Authorization position to improve on management and clinical knowledge.
Overview
4
4
years of professional experience
Work History
Pharmacist
Padek Healthcare Pharmacy
11.2019 - Current
- Review and complete prior authorization requests.
- Properly address and help to rectify rejected claims
- Address questions from patients, providers, pharmacy staff, and payors.
- Verify patients' insurance eligibility and benefits.
- Maintains and keeps organized, accurate and complete documentation of all inquiries.
- Document prior authorizations and all related information within theelectronic medical record accurately.
- Follow all internal Policies & Procedures to ensure consistency, accuracy, and operational effectiveness
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Performs other related duties as assigned or requested.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Evaluated drug therapy to drive appropriate medicine use.
Data Analyst /Tableau Developer
Dunamis InfoTech
10.2020 - 06.2023
- Deployed Tableau Dashboards and worksheets in clustered environment
- Documented a whole process of working with Tableau Desktop and evaluating Business Requirements
- Interacted on a day-to-day basis with several different groups to achieve a common deliverable
- Developed and produced peer quality metric performance: validated data and processes to ensure accuracy, completeness, and consistency of data using SAS
- Created, organized, customized analysis and visualized projects and dashboards to present to Senior Level Executives
- Worked on motion chart, Bubble chart, drill down analysis using Tableau desktop
- Prepared high-level analysis reports with Excel and Tableau
- Provided feedback on the quality of data including identification of billing patterns and outliers
- Developed Database Triggers and Views, Stored Procedures and Functions.
- Used statistical methods to analyze data and generate useful business reports.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Tested data prediction algorithms based on historical data.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Education
Doctor of Pharmacy -
Lake Erie College of Osteopathic Medicine School of Pharmacy
Erie, PA01.2019
Prerequisites Pre-pharmacy -
Spartanburg community college
Spartanburg, SC01.2016
GED -
GED Testing Services
Clinton, SC01.2014
Bachelor of Science - Information Technology
University of Bamenda, Cameroon
Cameroon01.2014
Skills
- Pharmaceutical operation
- Interpersonal skills
- Prescription dispensing/compounding
- Medication therapy management
- Formularies
- Records keeping and documentation
- Word / excel skill
- Coordinating Inventory
Timeline
Data Analyst /Tableau Developer
Dunamis InfoTech
10.2020 - 06.2023
Pharmacist
Padek Healthcare Pharmacy
11.2019 - Current
Doctor of Pharmacy -
Lake Erie College of Osteopathic Medicine School of Pharmacy
Prerequisites Pre-pharmacy -
Spartanburg community college
GED -
GED Testing Services
Bachelor of Science - Information Technology
University of Bamenda, Cameroon
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