Therese Mueller
Colona,IL
Overview
12
12
years of professional experience
Work History
Designer
Country Greenery
Colona, IL
03.1999 - 02.2002
- Inspected each finished arrangement prior to packaging and delivery.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Trained new employees on proper handling techniques for fresh flowers.
- Created tabletop and various other custom arrangements or pieces.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Set up colorful and inspiring store displays and arrangements.
- Handled complaints from unsatisfied customers promptly and professionally.
- Participated in client consultations to discuss floral designs for special occasions, christenings, weddings and funerals.
Manager
Nature Nook Florist
Southfield, MI
05.1990 - 01.1995
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Assisted customers in selecting appropriate floral arrangements based on their needs and preferences.
- Managed the daily operations of the store by scheduling employees' shifts, assigning tasks, monitoring cash flow.
- Set up colorful and inspiring store displays and arrangements.
- Created weekly work schedules for staff while ensuring compliance with labor laws.
- Created tabletop and various other custom arrangements or pieces.
- Trained and developed associates to handle customers' needs and manage daily workloads.
- Delegated assignments and set schedules for effective coverage of floral department needs.
Education
Bachelor of Arts - ASL Interpretation
Madonna University
Livonia, MI01-1995
Associate of Arts - Studio Arts
Blackhawk College
Moline, IL05-1988
Timeline
Designer
Country Greenery
03.1999 - 02.2002
Manager
Nature Nook Florist
05.1990 - 01.1995
Bachelor of Arts - ASL Interpretation
Madonna University
Associate of Arts - Studio Arts
Blackhawk College