Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
30
30
years of professional experience
Work History
Supervisor
Office of Transcription Services Massachusetts Tri
Boston, MA
01.1993 - 05.2023
Coordinated employee schedules according to shift changes and availability.
Monitored employee productivity to provide constructive feedback and coaching.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Resolved customer complaints and adjusted policies to meet changing needs.
Responded to customer questions regarding products, prices and availability.
Established and enforced clear goals to keep employees working collaboratively.
Food Nutrition Specialist at Commonwealth of Massachusetts/ Tri-County Regional Vocational Technical High SchoolFood Nutrition Specialist at Commonwealth of Massachusetts/ Tri-County Regional Vocational Technical High School