Summary
Overview
Work History
Education
Skills
Timeline
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Theresea Lott

Collins,MS

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Parts Advisor

Cannon Motor Company
Laurel, MS
03.2024 - Current
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Developed relationships with suppliers to secure competitive pricing on parts orders.
  • Provided exceptional customer service to customers by answering questions and addressing concerns.
  • Created invoices for each sale transaction.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Performed cycle counts of inventory items as needed.
  • Managed the ordering process for out-of-stock items.
  • Monitored backorders and expedited delivery when possible.
  • Researched part numbers for requested parts using catalogs and other resources.

Service Advisor

Legacy Chevrolet GMC
Collins, MS
03.2023 - 03.2024
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Greeted customers and addressed their needs in a professional manner.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Developed and maintained strong relationships with customers to ensure repeat business.
  • Followed up with existing customers regarding past services performed on their vehicles.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.

Education

Certificate - Surgical Technology

Auburn University
Auburn, AL
01-2025

Skills

  • Automotive industry
  • Technical aptitude
  • Shipping procedures
  • Warranty administration
  • Warehouse operations
  • Parts identification
  • Parts cataloging
  • Stock control
  • Supply orders
  • Inventory management
  • Team collaboration
  • Problem-solving skills

Timeline

Parts Advisor

Cannon Motor Company
03.2024 - Current

Service Advisor

Legacy Chevrolet GMC
03.2023 - 03.2024

Certificate - Surgical Technology

Auburn University
Theresea Lott