Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Medical Biller and Coder
Integrated Medical Wellness Center
Phoenix, AZ
07.2021 - 12.2023
Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
Verified accuracy of patient information and insurance data in billing system.
Submitted claims to insurance companies electronically or by mail.
Resolved denied claims by researching payer requirements and preparing appeals.
Reconciled accounts receivable to ensure accuracy of payments received.
Maintained up-to-date knowledge of coding regulations and changes in reimbursement policies.
Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
Provided customer service support to patients regarding billing inquiries.
Hair Braider
Diana Hair Salon
Phoenix, AZ
12.2010 - 12.2022
Prepared and braided hair for clients according to their individual needs and preferences.
Cleaned and sanitized styling tools, equipment, and workstation between each client.
Instructed clients on how to maintain and care for their braids.
Maintained a clean and orderly work area at all times.
Performed scalp treatments such as steaming, oiling, shampooing, conditioning.
Provided consultations with clients to determine desired style or look.
Kept detailed records of services rendered and products used for each client.
Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
Attended classes and workshops to stay up-to-date on the latest trends in hair braiding.
Created unique hairstyles based on customer requests or special occasions.
Assisted other stylists when needed by providing guidance or assistance with complex braid designs.
Advised customers on proper aftercare maintenance of their braids.
Analyzed customer's hair type prior to beginning a service in order to ensure best results.
Recommended additional services or products that may benefit the customer's hair health or appearance.
Education
Certificate - Medical Coding And Insurance Billing
United Education Institute
Phoenix, AZ
08-2022
Cosmetology - Cosmetology Education
Empire Beauty School
Avondale, AZ
Skills
Medical Coding Knowledge
Inpatient Records Coding
Medical Coding And Abstracting
Medical Billing And Coding
Healthcare Claim Coding
Insurance Claims Processing
Insurance Billing
Payment Posting
Accounts Receivable
Electronic Claims
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Medical Biller and Coder
Integrated Medical Wellness Center
07.2021 - 12.2023
Hair Braider
Diana Hair Salon
12.2010 - 12.2022
Certificate - Medical Coding And Insurance Billing