Therese (Teri) Parker
York,SC
Summary
To secure a responsible position utilizing my experience.
Healthcare professional prepared for Revenue Cycle Representative role, bringing valuable experience in managing billing cycles and resolving payment discrepancies. Known for reliability, adaptability, and collaborative approach to achieve team goals. Proficient in claims processing, patient account management, and customer service.
Overview
42
42
years of professional experience
Work History
Revenue Cycle Representative
Carolina Cardiology Associates, PA
10.2024 - Current
- Identified root causes of claim denials through thorough analysis, implementing corrective actions for improved results moving forward.
- Reduced outstanding accounts receivable balances through diligent follow-up and effective communication with payers.
- Provided exceptional customer service to patients, addressing concerns and answering inquiries related to billing and insurance coverage.
- Optimized cash flow through diligent monitoring of aged receivables report.
- Ensured accurate billing and coding practices, leading to a reduction in claim denials.
- Negotiated payment arrangements with patients experiencing financial difficulties, reducing write-offs and maintaining positive relationships with clients.
- Established strong working relationships with insurance representatives to expedite claim resolution.
- Reached out to insurance companies to verify coverage.
Practice Manager
Surgical Specialists of Charlotte
09.2018 - 05.2024
- Responsibilities include, supervising staff, monitoring encounters /demographics/ insurance, scheduling surgery/tests, ICD-10/CPT coding, insurance follow-up, obtaining authorization for surgery/tests, answering telephones, making appointments
Practice Manager
Sutton Road Pediatrics & Piedmont Express Care
08.2016 - 08.2018
- Responsibilities include: Supervising of staff, maintaining of physician schedule, coding invoices and sending to A/P, daily and weekly functions of the urgent care
- EPM/EHR NextGen
Patient Service Representative/Office Manager
Fort Mill Family Practice
05.1998 - 09.2016
- Responsibilities include: supervising of staff, creating physician and staff schedules, training of staff, ICD-9/CPT coding, patient and third party billing, collections, posting insurance and patient payments, working insurance denials, charge entry, end of day balancing, balancing cash drawer, bank deposits, check in/check out of patients, loading patient demographics into computer, making appointments, taking messages, loading refill request into computer system
- Super User for Epic
Practice Manager
Piedmont East Urgent Care Center
09.2015 - 08.2016
- Responsibilities include: Supervising of staff, maintaining of physician schedule, coding invoices and sending to A/P, daily and weekly functions of the urgent care
Patient Account Representative
CMC Shiland Family Medicine
09.1984 - 11.1997
- Responsibilities included: loading and maintenance of physician schedules, answering switchboard, making appointments, taking messages, greeting patients, loading patient demographics into computer, check in/check out of patients, training staff of daily operations, third party billing, balancing cash drawer, bank deposits
- Super User for CompuSystems
Office Manager
Self-Help, Incorporated
11.1982 - 06.1984
- Responsibilities included: training and supervision of staff, third party billing, responsible for the daily and weekly functions for the following clinics: Family Medicine, Podiatry, Family Planning and Dental clinics
Education
Medical Secretary Program -
Allied Technical Institute
01.1982
GED -
Woonsocket High School
Woonsocket, RI01.1980
Skills
- Claim submission
- Accounts receivable
- Patient registration
- Insurance verification
- Denial management
- Medical billing expertise
- Payment posting
- Claims review
- Commercial insurance
- Collecting payments
- Records coordination
- Medical billing
- Organization skills
- Teamwork
- Debt collection procedures
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
Timeline
Revenue Cycle Representative
Carolina Cardiology Associates, PA
10.2024 - Current
Practice Manager
Surgical Specialists of Charlotte
09.2018 - 05.2024
Practice Manager
Sutton Road Pediatrics & Piedmont Express Care
08.2016 - 08.2018
Practice Manager
Piedmont East Urgent Care Center
09.2015 - 08.2016
Patient Service Representative/Office Manager
Fort Mill Family Practice
05.1998 - 09.2016
Patient Account Representative
CMC Shiland Family Medicine
09.1984 - 11.1997
Office Manager
Self-Help, Incorporated
11.1982 - 06.1984
GED -
Woonsocket High School
Medical Secretary Program -
Allied Technical Institute
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