Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thereshia Ruffin

atlanta

Summary

Dedicated CNA with a proven track record at Emory University Hospital Midtown, enhancing patient care through innovative protocols and strong relationships. Skilled in vital signs monitoring and HIPAA compliance, I foster a compassionate environment while leading initiatives that improve patient outcomes and ensure safety. Committed to excellence in healthcare delivery.


Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

5
5
years of professional experience

Work History

CNA

Emory University Hospital Midtown
09.2022 - Current
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Provided guidance on infection control protocols for CNAs, resulting in a safer working environment.
  • Led continuous improvement initiatives within the department focused on enhancing patient outcomes.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Front Desk Receptionist Part Time

Piedmont Urgent Care By Wellstreet
05.2024 - 02.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.

Caregiver

Home Helpers
03.2020 - 06.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.

Education

Associate of Science - Healthcare Science

CNA Convant School
Marietta,ga
02-2023

Biology

Creekside High School
Fairburn, GA
05-2016

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Medication administration

Languages

English
Full Professional

Timeline

Front Desk Receptionist Part Time

Piedmont Urgent Care By Wellstreet
05.2024 - 02.2025

CNA

Emory University Hospital Midtown
09.2022 - Current

Caregiver

Home Helpers
03.2020 - 06.2022

Associate of Science - Healthcare Science

CNA Convant School

Biology

Creekside High School

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