Theresia Lahner
Mundelein,IL
Summary
Knowledgeable Administrative Manager uses operational experience to provide strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administration Manager
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2023.09 - 2024.08
- Streamlined ground handling business operations to keep costs within established budgets
- Managed billing/invoice processing in accordance with customer contracts
- Removed productivity roadblocks as they emerged
- Directed ground handling personnel recruitment and training processes
- Generated reports on labor trends; payroll entry and processing
- Planned and streamlined all ground handling administrative procedures
- Managed project deadlines, including monthly accounts payable and accounts receivable accruals
- Assessed station inventory (uniforms, materials, supplies, equipment), researched and selected products
- Reported on monthly profit and loss statement with variance detail and trending.
Administrator – Finance
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2022.07 - 2023.09
- Managed accounts payables (coding of invoices to cost centers, GL accounts), generated automated reports
- Analyzed GL balances in database tables
- Collaborated with cross-function teams (HR, Accounting, Treasury, Legal, and Financial Planning & Analysis (FP&A))
- Provided feedback for P&L and budget related inquiries
- Managed automated and manual monthly accruals for month-end closing
- Created and managed purchase order requisitions and budgets utilizing P2P procurement system
- Collaborated with Suppliers and Vendors
- Maintained third-party relations, resolved discrepancies in invoicing, reconciled accounts
- Assisted with setting up new Vendor accounts.
Import and Export Office Agent
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2022.04 - 2022.07
- Verified and kept records on import and export cargo; checked for special instructions
- Authorized timely delivery of air freight as per customer orders; invoiced and collected correct charges
- Prepared quotes, monitored clearance, and delivered cargo within the free storage/holding times
- Generated cash box reports averaging $500K/qtr
- Accepted freight and issued paperwork in compliance with local and international laws and regulations
- Ensured that shipments carried correct/accurate documents and customs clearances
- Posted applicable AMS Disposition codes for the release of goods, including bonded warehouse transfers
- Worked with customs clearing brokers appointed by consignee to facilitate freight clearance
- Followed Dangerous Goods Requirements and Regulations
- Complied with company’s Standard Operating Procedures (SOP) and policies.
Dog Trainer
Self-employed
2021.08 - 2022.04
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
Customer Service Representative
Times Oil Corporation
2021.06 - 2021.08
- Assisted customers with any product/service needs or questions
- Replenished product in shelving and cooler area
- Resolved product problems by determining the root cause and selecting the best solution to settle the issue
- Performed NC Education Lottery Terminal operations which is estimated to be a $1 billion a year business
- Operated register and balanced cash drawer.
Contract Manager/Paralegal
Tanner Pharma Group, Inc. – Global Pharmaceutical Distribution Company
2020.11 - 2021.06
- Added to bottom line by leveraging technology (implemented software) to improve enterprise efficiency
- Performed initial screening of various agreements in accordance with company SOP, including fact check
- Managed/audited contract terms with General Counsel to ensure compliance with laws and regulations
- Maintained electronic contract repository, managed e-signatures on DocuSign
- Assisted with litigation matters (edited/circulated draft settlement agreement to parties)
- Identified contractual issues and took appropriate action to ensure a satisfactory resolution
- Performed Nexis Diligence searches, analyzed search results and prepared summary reports
- Ensured contract status summary reports are up-to-date and disseminated to senior business management
- Tracked review progress, entered results in document management solution program
- Calendared major events and proactively followed-up on deadlines
- Prepared, disseminated, and replied to correspondence, managed banking documents and ancillary KYC forms
- Performed signatory coordination and post-execution procedures following contract approval process
- Organized/scheduled meetings and managed agenda/phone calls
- Consulted with cross-functional team members to meet project deliverables
- Drafted legal documents including corporate resolutions formation, and qualification documents
- Identified various standard contract terms for use with templates
- Completed Distributor Wholesale License Application forms and ancillary documents
- Assisted with the legalization of documents for use in Brazil (Apostille) and streamlined process.
Paralegal Specialist
Morris, Manning & Martin, LLP – National Law Firm with International Reach
2017.12 - 2020.07
- Prepared entity formation documents for attorney review (charters, bylaws, qualification applications, written consents, stock option and stock agreements)
- Assisted attorneys with entity mergers and acquisitions, reorganizations, and conversion filings
- Managed e-signatures on contracts and agreements via DocuSign, prepared closing checklists and binders
- Maintained corporate minute books/records, stock ledgers and stock option ledgers
- Performed subsidiary entity management
- Prepared and filed documents with the Secretaries of State offices
- Ordered certified formation documents and good standing certificates from states and third-party providers
- Prepared/edited written resolutions and minutes of Board of Directors and Shareholder meetings
- Applied for EDGAR access codes with the Securities and Exchange Commission
- Prepared and filed required Form D notices with the Securities and Exchange Commission and other state authorities: managed process from start to finish, monitored reportable transactions
- Researched federal and Blue Sky (state) securities laws, analyzed and summarized findings
- Communicated with and strategized/responded to clients both orally and through written correspondence
- Prepared certain elements of the annual, quarterly, and current report disclosures
- Performed Form S-K and fact checks, including legal research
- Assisted with the authentication of legal documents (Apostilles)
- Managed UCC filings, due diligence lien searches and prepared summary reports
- Assisted with equity compensation matters and managed 83b election and other tax filings.
Professional Security Officer
Allied Universal Security Services, LLC
2017.10 - 2017.12
- Responded to and assessed security alarms or emergency alarms
- Escorted visitors and contractors; secured ingress and egress situations
- Ensured/monitored the protection of personnel, property, and information
- Preserved order and enforced rules, regulations, and directives for the viability of the site and the safety of personnel, equipment, and sensitive information
- Adhered to safety guidelines, noted security weaknesses / unusual circumstances
- Applied site-specific operations performance manual instructions and post orders
- Built relationships with stakeholders
- Maintained daily activity logs.
Paralegal
Urban Thier & Federer, P.A. – International Law Firm
2014.10 - 2015.02
- Collaborated on investment/financial fraud/litigation class action suit involving large investor pool
- Heavy telephone contact in German with international business clientele to procure class members
- Heavy time management and recordkeeping
- Managed international litigation matters.
Securities Paralegal
CNL Financial Group, Inc. – Private Investment Management Firm
2012.05 - 2014.06
- Assisted with the preparation of post-effective amendments to Form S-11 and Rule 424(b)(3) filings
- Collaborated across functions and prepared disclosures for SEC filings (10-K, 10-Q, 8-K) related to REITs
- Calculated and prepared beneficial ownership tables
- Drafted for attorney review precautionary memorandum to reporting persons regarding reporting obligations
- Performed securities research, including fact and Form S-K checks
- Managed execution/tracking/collection process of contracts and agreements via DocuSign
- Monitored initial reporting obligations of new directors, executive officers and 10% shareholders
- Disseminated for completion compliant, up-to-date D&O Questionnaires
- Prepared and filed with the SEC Section 16 reports (Forms 3, 4, and 5)
- Assisted with quarterly disclosure controls
- Attended shareholder and audit committee meetings
- Prepared timelines, agendas, and meeting minutes
- Monitored Section 16 reporting requirements and drafted proxy statement disclosures
- Collaborated with Internal Control and Auditors on certain public filings, including quarterly and annual filings
- Prepared annual meeting items, including shareholder and director scripts, ballot, inspector oath and voting cards
- Attended annual stockholder meetings and prepared meeting minutes
- Lead task force team and implemented initial step to improved document management
- Collaborated with Corporate Counsel and provided research for C-Suite executive compensation package upgrade
- Reviewed Audit Committee Charter and Code of Ethics for compliance.
Education
M.B.A. - International Business
Walden University
Minneapolis, Minnesota04.2017
B.A. - Business Administration - Management
Florida Atlantic University
Boca Raton, Florida08.2006
Skills
- Documentation and Reporting
- Staff Training and Development
- Office Management
- Budgeting and financial management
- Process Improvements
- Organization and Multitasking
- Office Administration
- Filing systems
- Report Preparation
- Employee Management
- Expense Reporting
- Business Administration
- Resources Allocation
- Customer Service Management
- Critical Thinking
- HR Support
- Process Improvement
- Relationship Building
- Microsoft Office Suite
- Records Management
- Data Management
- Training and coaching
- Contract Negotiations
- Database Administration
- Performance Evaluations
- Payroll and budgeting
- Credit and collections
- Contract Preparation
- Team Collaboration
- Project Management
- Vendor Negotiations
- Account Reconciliation
- Document Control
- Research
- Expense Reports
- Attention to Detail
- Time Management
- Regulatory Compliance
- Data Entry
- Active Listening
- Work Planning and Prioritization
- Vendor relationships
- Analytical Thinking
- Budget Planning
- Contract Administration
- Personnel Needs Assessments
Certification
Honorary Society in Business, Delta Mu Delta and Golden Key International
Languagefluency
- English, Fluent
- German, Fluent
- Portuguese, Basic
Citizenship
- Germany
- USA
Nonprofitservice
- Pine Lake at Green Acres Homeowners Association, Inc., President and Chair – Board of Directors, 2009, Greenacres, Florida
- International Judo Federation, IJF-B Referee, 2018
Security Clearance
- SIDA Airport Security Badge, 05/2022, BOS
- SIDA Airport Security Badge, 10/2023, ORD
Training
- Commercial Real Estate Training, Top Dogs, 2015
- Independent Course Study Certificate – Introduction to Global Hospitality Management, Cornell University, 02/2015 - 03/2015
- Real Estate License, 2015, Massachusetts
- Real Estate License, 2014, Florida
Accomplishments
- Achieved in four months 52% improved accounts payable Paid on Time Rate through effectively applying time management and organizational skills.
- Achieved implementation of C-Suite executive compensation package by collaborating with corporate counsel and cross-functional team members.
- Performed business analysis and chaired task force team which led to implementation of improved client data management system with external stakeholder.
- Performed root-cause analysis and submitted contract lifecycle management software proposal to review committee.
- Negotiated fee arrangement with third-party vendor and delivered savings to firm clients.
- Assisted seller with the sale of multi-family units valued more than $2.6 million
Timeline
Administration Manager
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2023.09 - 2024.08
Administrator – Finance
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2022.07 - 2023.09
Import and Export Office Agent
Swissport USA, Inc. – Global Ground Services & Cargo Handling Provider (Aviation)
2022.04 - 2022.07
Dog Trainer
Self-employed
2021.08 - 2022.04
Customer Service Representative
Times Oil Corporation
2021.06 - 2021.08
Contract Manager/Paralegal
Tanner Pharma Group, Inc. – Global Pharmaceutical Distribution Company
2020.11 - 2021.06
Paralegal Specialist
Morris, Manning & Martin, LLP – National Law Firm with International Reach
2017.12 - 2020.07
Professional Security Officer
Allied Universal Security Services, LLC
2017.10 - 2017.12
Paralegal
Urban Thier & Federer, P.A. – International Law Firm
2014.10 - 2015.02
Securities Paralegal
CNL Financial Group, Inc. – Private Investment Management Firm
2012.05 - 2014.06
M.B.A. - International Business
Walden University
B.A. - Business Administration - Management
Florida Atlantic University
Honorary Society in Business, Delta Mu Delta and Golden Key International
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