Theresia Elizabeth Ware

• Worked with Loan Officer to create application profile in Encompass system and review key information at various stages within process.
• Communicated with customers daily to request information and complete paperwork.
• Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
• Compiled sales leads and managed contacts with Surefire
• Developed and maintained relationships with local real estate agents.
• Assisted senior-level credit officers
• Scheduled marketing emails on Surefire
• Organized business promotions

Responsible for Memberships, Events, and Food and Beverage for Events and Bistro daily operations.

• Managed budget implementations, employee reviews, training, hiring, firing, and contract negotiations
• Responsible for four Floor managers, front and back of the house to include weekly meetings, delegation of duties for Events and Bistro
• Responsible for overseeing orders, inventory, cycle counts
• Responsible for forecasting and budgeting
• Resolved problems promptly and effectively to elevate customer approval
• Managed team schedules with an eye for coverage needs and individual strengths as well as budget by seasons
• Tracking and analyzing profitability of any new events before adding to the schedule of events
• Monthly Membership Newsletter
• Oversee the planning of new Bistro menus, Catering menus and Special member event menus

• Point of contact for all weddings or outside events to include the sale of the event, event deposits, client contact for all details, execution of event to include planner and day of event services for Rehearsal and Reception. Responsible for follow up with client or Bride event reviews
• Responsible for creating an outside Preferred Vendor list for Special Events, Tasting format, and all other sales products
• Updated and improved style and layout of the Catering and Event menu
• Drove outside event sales to the highest in history of Club
• Increased total membership each year of employment
• Responsible for sales, graphic promotions and scheduling of Junior Sports Summer Camps and swim lessons
• Responsible for Social Media
• Responsible for training of all event team in the proper set-up, execution and clean-up of events
• Hold regular meetings with key staff personnel
• Primary membership point of contact, executing all new member sign-ups and status changes as needed
• Board member for the Annual Legend Oaks Gives Back Charity event. Responsible for the design and execution of the Silent Auction Dinner
• Responsible for working with Children in Crisis with annual Christmas and Book Bag Drive
• Responsible for gathering content for course newsletters and ensure distribution
• Establish and implement quality control standards for all food and beverage served on premises, including catered functions, dining room operations, beverage cart and pavilion area
• Responsible for all member social events to include meeting, greeting, photos and follow up for ways to improve event
• Created new line of revenue through selling semi-private events in addition to regular daily golf & dining business
• Responsible for working with accountant to insure proper billing for memberships and insuring proper steps are taken for collections. Collections are now at an all time minimum in respect to former years
• Responsible for maintaining and reporting Event & Membership sales spread reports.
  

Provided complete special event design services for individual and corporate needs. Implemented design and set-up for trade booths for many local businesses resulting in several best booth awards. Specialized in the Wedding Industry creating a client base that returned for other events. Active vendor in the Charleston Bridal Shows.

Model for local retail stores.

Partnered successfully with clients for the sale of new construction, residential and raw land sales. Created relationships for return sales.

Strengthened company's business by leading implementation of software for sales and cost analysis and payroll. Worked directly with builders and homeowners to insure proper delivery of all trade specific details of contracts.