Theressa Shedraway
Cincinnati,OH
Summary
Detail-oriented and creative industry professional with demonstrated skills in creating exhilarating jewelry designs for clients. Focused on producing high-quality, durable work. Ready to apply expertise gained over multi-year career and take on dynamic position
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jewelry Consultant
Kirk & Company Jewelers
08.2024 - Current
- Present the store's exquisite jewelry collection, emphasizing its quality and craftsmanship.
- Listen attentively to customers' preferences, and provide personalized recommendations.
- Expertly explain the custom design and jewelry repair processes to customers.
- Collaborate seamlessly with our talented jewelers to ensure customers' needs are met.
- Stay current with jewelry trends, gemstone knowledge, and product information.
- Offer exemplary after-sales service, including guidance on jewelry cleaning and maintenance.
- Participate actively in team meetings and training sessions.
- Perform store opening and closing procedures, set up and break down showcases, scan job envelopes, etc.
- Perform basic store maintenance, merchandising, and any other activities to keep the store clean, safe, and inviting.
Event Services Coordinator
Cincinnati Museum Center SSA Group
Cincinnati
11.2022 - 12.2023
- I led the organization of the banquet catering team.
- I managed a group of diverse and talented team members to set-up and to do catering for all events, the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, candles, serving utensils, and carving stations.
- Support the Event Coordinators with all office administrative duties, including running client payments, internal invoicing, and weekly reporting.
- Assist in the completion of Banquet Event Orders (BEOs) for clients and internal departments involved in event setup.
- Fostered strong communication with Event Managers and Banquet Chef in order to receive all details/tools necessary to execute events.
- Handled the sales and pre-event coordination of all basic internal events, overnights, and children’s birthday parties.
- Answered questions and provided rental and event planning information to potential clients in person, over the phone, and by email.
- Marketed and promoted via social media our past events so we can boost the image of the museum and boost sales.
Event Assistant
Marmalade Lily
Loveland
07.2022 - 10.2022
- Establishing and maintaining relationships with vendors and venues.
- Planning event details and aspects, including seating, dining and guests.
- Managing bridal events and addressing potential problems that may arise.
- Planning for potential scenarios that could impact the integrity of the event.
- Maintaining a working knowledge of the complex needs of a wide variety of events.
- Efficient in Caterease.
- Creates floor plans, signage, menus, food labels, etc.
Digital Stylist
Nordstrom
01.2021 - 06.2022
- Company Overview: Remote.
- Frontline stylist helping customers meet their individual style needs by curating a personalized assortment of items and looks.
- Achieved and consistently exceeded performance metrics and sales quotas while exercising my creativity.
- Promoted, sold, and tracked retail products as a brand ambassador.
- Utilized Microsoft Suite software.
- Managed inbound customer communication via chat, email, and phone.
- Leveraged brand knowledge with our customers to help them feel confident that their shopping needs, style, and fit are taken care of with our expertise.
- Created innovative and new styling capabilities for Nordstrom.
- Considered by my management to be strong in virtual customer interface via phone, telecon, emails, and Nordstrom telemarketing tools. Due to COVID, all of my engagements with the customers were performed through social media and virtual settings.
Marketing Coordinator
Stripes Shop
Oakwood
04.2020 - 08.2020
- Designed, developed, and organized company website.
- Engaged and managed advertising campaigns with companies for consumer engagement.
- Managed social media account and advertisements. Promote Stripes through Facebook and other social media placing the company in a leading position to grow sales.
- Prepared marketing, sales reports and maintained client and sales database.
Education
Bachelor of Arts - Communication & Marketing
University of Cincinnati
12.2021
A.A. - Communication Studies
Sinclair Community College
01-2019
Skills
- Communication skills
- Leadership and collaboration
- Sales and customer service
- Office suite proficiency
- Event planning and organization
- Time management strategies
- Digital marketing expertise
- Teamwork and problem solving
Personal Information
Place of Birth: Houston, TX
Certification
Build a Direct To Consumer Brand by Business of Fashion
Timeline
Jewelry Consultant
Kirk & Company Jewelers
08.2024 - Current
Event Services Coordinator
Cincinnati Museum Center SSA Group
11.2022 - 12.2023
Event Assistant
Marmalade Lily
07.2022 - 10.2022
Digital Stylist
Nordstrom
01.2021 - 06.2022
Marketing Coordinator
Stripes Shop
04.2020 - 08.2020
Bachelor of Arts - Communication & Marketing
University of Cincinnati
A.A. - Communication Studies
Sinclair Community College
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