Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
References
Timeline
Generic

Theressa Premice

Miami

Summary

Dynamic Sales and Operations Associate with a proven track record at SKIMS, excelling in customer satisfaction and team leadership. Skilled in inventory management and cross-selling techniques, I thrive in fast-paced environments, consistently enhancing product presentations and driving customer engagement. Passionate about creating memorable shopping experiences and fostering team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales/Operations Associate

SKIMS
Aventura
06.2024 - 05.2025
  • Assisted customers with product selection to ensure customer satisfaction.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Assisted with training and mentoring new team members.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Maintained inventory records for restocking purposes.
  • Assisted in the launch of new products for floor moves and services by creating and exceeding product presentations.

Retail Sales Associate

Mango
Miami
08.2023 - 05.2024
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
  • Provided friendly and knowledgeable assistance to customers on the sales floor.
  • Cleaned and organized sales floor in accordance with company merchandising standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Demonstrated product features to customers.

Customer Service Representative

Target
Miami
10.2022 - 08.2023
  • As a Target customer service advocate, I assist shoppers with inquiries, resolve issues, and ensure a positive shopping experience.
  • While providing product information, handling returns, and addressing concerns promptly, aim to enhance customer satisfaction and loyalty.
  • Answered customer inquiries via phone, email, and chat.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Education

ASSOCIATE OF SCIENCE - SONOGRAPHY CANDIDATE

Miami Dade College
Miami
03.2027

HIGH SCHOOL DIPLOMA -

North Miami Beach Senior High

Skills

  • Interpersonal skills
  • Time management
  • Order processing
  • Stock management
  • Cross-selling techniques
  • Team leadership
  • Self-motivation
  • Organizational skills
  • Communication skills

Certification

  • Word Press Cert
  • Microsoft Cert

Extracurricular Activities

Martin Luther King Parade

References

References available upon request

Timeline

Sales/Operations Associate

SKIMS
06.2024 - 05.2025

Retail Sales Associate

Mango
08.2023 - 05.2024

Customer Service Representative

Target
10.2022 - 08.2023

ASSOCIATE OF SCIENCE - SONOGRAPHY CANDIDATE

Miami Dade College

HIGH SCHOOL DIPLOMA -

North Miami Beach Senior High

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