Therevada Keo
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. A trusted advisor that goes the extra mile to help individuals succeed. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Student Mentor
Portland Public School District
01.2020 - 06.2020
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Implemented and coordinated school activities and events.
Barista
Fred Meyer
06.2019 - 02.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Shift Lead
Chick-fil-A
05.2016 - 11.2017
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Education
GED -
Portland Community College
Portland, OR12.2017
Skills
- Mental Health Services
- Substance Abuse Support
- Group Facilitation
- Crisis Intervention
- Quality Standards
- Customer Service
Timeline
Student Mentor
Portland Public School District
01.2020 - 06.2020
Barista
Fred Meyer
06.2019 - 02.2020
Shift Lead
Chick-fil-A
05.2016 - 11.2017
GED -
Portland Community College
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