Therisa Pacheco

• Assisted patients with personal care to alleviate burden on family members.
• Monitored medications for patients with various conditions and kept watchful eye for side effects.
• Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Followed care plan and directions to administer medications.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Tracked and reported clients' progress based on observations and conversations.

A Flight Scheduler coordinates aircraft schedules according to crew availability, mechanical requirements, weather, customs requests, and government regulations. Advises the appropriate personnel of potential delays or cancellations. Being a Flight Scheduler may require a bachelor's degree in area of specialty.

• Organized and maintained patient charts with proper classification and filing systems.
• Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
• Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
• Answered patient questions and fielded complaints to resolve issues.
• Documented and managed patient information in computer system.
• Supported hospital and clinic operations using customer service skills and detailed system knowledge.
• Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.

• Enhanced public safety by conducting patrols and surveillance in assigned areas.
• Developed emergency management plans for various situations, increasing preparedness for potential crises.
• Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
• Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
• Oversaw inventory of incoming and outgoing materials based on physical counts and barcode systems

• Developed and documented care plans for individual patients, tracking processes, patient self- management support, implementation of clinical practice guidelines and work process/patient flow improvements
• Assisted the patient in coordination of any additional tests, images and consults with specialists and provided specific education regarding medication regimen and drug interaction/side effects
• Assisted patient in recognizing and removing barriers to care to improve overall health outcomes
• Demonstrated ability to be self-directed, highly organized, multi-tasked, and proficient in problem solving skills
• Maintained a case load of 35 – 50 clients.

• Completed required forms, collected charges, and obtained signatures on receipts; documents completed and submitted correctly
• Accountable for timely, organized, and safe delivery
• Problem solving at a personal level before approaching top management.

• Provided excellent customer service by assisting customers with purchase recommendations and general enquiries
• Sent and received mail according to USPS regulations
• Accounted for incoming stock and refill accordingly
• Demonstrated trustworthiness by reconciling tills and closing the store at end of shift independently.

• Responsible for stocking aircraft cabins for flights with equipment and supplies
• Responsible for unloading and loading transported cargo (weighing up to 70lbs)
• Supervised the cleaning, maintenance and care of crafts.

• Served as liaison between Plant Management and operating floor regarding daily assignments
• Guided and supported supervisors on all discipline and corrective action matters
• Conducted regular inventory to ensure stock was continuously well supplied
• Handled shipping inventories and products between providers and receiving company
• Scheduled work orders for the [company name] business
• Maintained personal production room of 7 machines, with 6 of the 7 functioning as both a machine operator and a packer.

• Managed the administrative operations consisting of the front desk management, scheduling appointments, processing insurance claims, and overseeing logistic requirements
• Ensured the consistent compliance of the Health Insurance Portability and Accountability Act throughout the practice assuring patient confidentiality at all times
• Organized and filed patients' medical records and charts in addition to updating patient's files on internal database

• Provided invaluable support to the office, researching relevant information and presenting results in a coherent and concise manner
• Prepared reports, maintained files, compiled documents and entered information into internal database
• Coordinated patient transport to and from facility
• Supervised the Accounts Receivables in addition to receiving and processing incoming invoices, payments and processed checks in a timely manner.

• Advised and facilitated ongoing special projects
• Performed audits, corrections and approvals
• Performed general office duties related to projects as well as provided interdepartmental offices as needed.

• Managed the full cycle recruiting process, including sourcing, screening and interviewing candidates
• Conducted pre-employment background checks.
• Created job descriptions and posted on various websites to attract new candidates within the target market
• Managed confidential health and medical information for employees with integrity and tact
• Resolved employee related issues
• Managed employee disputes, terminations, and disciplinary procedures regarding staff.