Summary
Overview
Work History
Education
Skills
Timeline
Generic
Thermon Watson

Thermon Watson

Tile Installer/Cook
Minneapolis,MN

Summary

Dynamic professional with a strong background in tile installation at ProTile Inc, excelling in quality control and customer communication. Proven ability to optimize material usage and enhance client satisfaction through meticulous project management and teamwork. Adept at problem-solving and maintaining safety compliance, ensuring high standards in every project.

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Overview

17
17
years of professional experience

Work History

Lead Cook

Arizonas Bar and Grill
02.2008 - 01.2013
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

General Manager

Muddy Cow/Muddy Chicken
04.2014 - 10.2019
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.

Tile Installer

ProTile Inc
02.2020 - Current
  • Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
  • Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
  • Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
  • Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
  • Worked professionally with other tradespeople on successful, on-time project completion.
  • Installed tile flooring in residential homes and commercial buildings.
  • Used specialized tools and equipment to cut, shape and install tile.
  • Maintained safe, clean and organized work environment.
  • Completed skilled repairs of existing tile installations.

Cook Shift Leader

NE Palace
06.2023 - Current
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.

Education

No Degree - Criminal Justice

Globe University
Minneapolis, MN

No Degree - Information Technology/ Web Development

DeVry University
Naperville, IL

Skills

  • Tile installation
  • Precision cutting
  • Quality control
  • Safety compliance
  • Customer communication
  • Team collaboration
  • Supply ordering
  • Problem solving
  • Attention to detail
  • Time management
  • Client relationships
  • Power tool operation
  • Hand tool proficiency
  • Grout application
  • Food safety
  • Inventory management
  • Employee training
  • Customer service
  • Quality assurance
  • Project management
  • Food preparation
  • Sanitation standards
  • Allergy awareness
  • POS system
  • Food service background
  • Supervisory skills
  • Adaptable

Timeline

Cook Shift Leader

NE Palace
06.2023 - Current

Tile Installer

ProTile Inc
02.2020 - Current

General Manager

Muddy Cow/Muddy Chicken
04.2014 - 10.2019

Lead Cook

Arizonas Bar and Grill
02.2008 - 01.2013

No Degree - Criminal Justice

Globe University

No Degree - Information Technology/ Web Development

DeVry University
Thermon WatsonTile Installer/Cook