Driven by expertise, resources, and motivation, determined to secure a position in a new job path. Focused on long-term career growth, not simply seeking any job, but rather my last job. Committed to making a meaningful impact and contributing to the success of an organization. Eager to embark on this new professional journey and make a lasting difference.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Branch Manager
First Class Workforce Solutions
11.2022 - Current
Directed strategic initiatives to strengthen brand presence in the St. Louis region.
Led the operational oversight for a team comprised of recruiters and staffing managers.
Developed recruitment objectives and assisted personnel in meeting them.
Identify potential leads via targeted marketing campaigns and networking activities.
Expanded customer base to drive growth and meet financial targets.
Provide leadership and supervision to branch staff, including hiring, training, and performance evaluations
Ensure compliance with company policies, procedures, and regulations
Worked alongside management teams to ensure alignment of branch objectives with company strategies.
Area Operations Manager
SMX/STAFF MANAGEMENT
05.2013 - 10.2022
Oversaw daily operations across all departments.
Develop lasting partnerships by consistently engaging with clients.
Oversaw a 24-hour facility with up to 550 staff members.
Facilitated new-hire orientations to align associates with company policies and procedures.
Overseeing management of time clock database for accurate payroll processing.
Facilitated front line customer interactions with management team members and clients for meeting key organizational goals.
Complete and thorough investigation of all unemployment claims for the state of
Ensured execution of policies through regular KPI audits and reporting in accordance with regulations.
MANAGER
Penn Station East Coast Subs
09.2011 - 08.2012
Handled profit and loss statements along with product inventory tracking.
Led a team of 12 employees in facility management.
Documented sales and service metrics in a daily report.
HOURLY MANAGER
McAlister's Deli
10.2008 - 07.2011
Directed kitchen operations while ensuring exceptional dining experience.
Ensured appearance and security standards from daily startup to evening closing.
Filling out daily sales and service reports as well as conducting thorough food and beverage inventories.
Generate P&L reports for accurate financial tracking.
(SUPERVISOR) ARMED SECURITY OFFICER
THERON MILLS
11.2006 - 07.2008
Maintain accurate database records by entering data promptly.
Conducted payroll processing while managing the organization's financial operations.
Instructed new staff on post security and appropriate officer conduct during civilian interactions.
Negotiated agreements to establish partnerships with new business clients.