Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Thesalonica Hilliard

Chula Vista,CA

Summary

Detail-oriented Examiner with five years of experience. Experienced healthcare professional with diverse clinical backgrounds spanning community health practice, hospital settings, hospice and palliative care, and Military Service. Known for patient-centered care and exceptional customer service. Demonstrated ability to thrive independently and multitask in fast-paced environments. A proactive problem solver with strong interpersonal skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

VA Medical Disability Examiner (Part Time)

Loyal Source Government Services
01.2023 - Current
  • Performed in-depth assessments of Veterans' medical conditions.
  • Analyzed all relevant information for an in-depth grasp of veterans' overall health status.
  • Ensured adherence to VA requirements and contractual obligations in all reports.

Family Nurse Practitioner

OpSam Health
02.2019 - Current
  • Delivered comprehensive healthcare services to patients across all age groups, ensuring accurate, timely, and complete documentation in electronic medical records (EMR)
  • Utilized evidence-based clinical practice guidelines to establish preliminary and final diagnoses, initiate appropriate treatments, and ensure thorough patient education
  • Conducted preventative care services, including screenings, risk assessments, and patient education to promote long-term wellness
  • Oversaw acute and chronic conditions including diabetes, hypertension, cardiovascular symptoms, metabolic disorders, and mental health issues.
  • Implemented evidence-based treatment plans for over 300 diabetes patients, leveraging advanced pharmacological interventions, continuous glucose monitoring (CGM), and insulin therapy as needed to achieve improved glycemic control and better patient outcomes.
  • Boosted organization's standing in chronic disease management.
  • Tailored medical plans for patients, guaranteeing access to required specialty services.
  • Integrated telehealth solutions while upholding care quality standards.
  • Supported the professional development of staff by providing mentorship, continuing education, and training in advanced clinical practices and protocols
  • Designed and implemented clinical workflows and protocols to enhance care quality, safety, and efficiency, including immunization processes and emergency preparedness
  • Precepted over five Nurse Practitioner students, mentoring them in clinical skill development and ensuring adherence to evidence-based practices to enhance their professional growth.
  • Reduced hospital readmissions through detailed discharge education.

Director of Patient Care Services

Together hospice care
10.2014 - 05.2016
  • Increased patient satisfaction by 20% through implementing evidence-based practices and clinical guidelines
  • Streamlined nursing operations, improving efficiency by 15% by implementing identified process improvements

Sub-Acute Charge Nurse

Carmel Mountain Rehabilitation & Healthcare Center
09.2013 - 06.2014
  • Oversaw care for over 20 patients per shift in a sub-acute rehab setting, ensuring seamless coordination and efficient delivery of high-quality services.
  • Supervised LVNs in the administration of medications, ensuring strict adherence to safety protocols and maintaining exceptional standards of patient safety and regulatory compliance.

Supervisor/Hospital Corpsman

US Navy (NMCSD, NMRCSD)
08.2000 - 04.2008

Education

Health Coach - Health Ed

Institute For Integrative Nutrition
Cincinnati, OH
02.2021

Master of Science - Family Nurse Practitioner

United States University
San Diego, CA
10.2018

Bachelor of Science - Nursing

United States University
San Diego, CA
10.2013

Master of Arts - Human Behavior

National University
San Diego, CA
08.2007

Hospital Corpsman -

United States Navy Corps School
Greatlakes, IL
12.2000

Bachelor of Science - Biology

Adventist University of The Philippines
03.1999

Skills

  • Attention to detail
  • Evidence-Based Practice
  • Leadership Excellence
  • Flexibility
  • Assertiveness
  • Influencing skills
  • Interpret medical records

Accomplishments

  • Optimized Patient Flow: Reduced patient wait times by 30% through process optimization.
  • Patient Care Management: Managed over 18 patients daily, ensuring 100% EMR compliance.
  • Patient Satisfaction Gains: Successfully increased patient satisfaction scores by 50% over five years through personalized care, patient education, and proactive engagement strategies.
  • Leadership In Onboarding: Trained 10+ new nurse practitioners, reducing onboarding time by 30%.

Certification

  • Advanced Cardiac Life Support Certification (ACLS)
  • DEA

Languages

English
Full Professional
Tagalog
Native or Bilingual

Timeline

VA Medical Disability Examiner (Part Time)

Loyal Source Government Services
01.2023 - Current

Family Nurse Practitioner

OpSam Health
02.2019 - Current

Director of Patient Care Services

Together hospice care
10.2014 - 05.2016

Sub-Acute Charge Nurse

Carmel Mountain Rehabilitation & Healthcare Center
09.2013 - 06.2014

Supervisor/Hospital Corpsman

US Navy (NMCSD, NMRCSD)
08.2000 - 04.2008

Master of Science - Family Nurse Practitioner

United States University

Bachelor of Science - Nursing

United States University

Master of Arts - Human Behavior

National University

Hospital Corpsman -

United States Navy Corps School

Bachelor of Science - Biology

Adventist University of The Philippines

Health Coach - Health Ed

Institute For Integrative Nutrition

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Thesalonica Hilliard