Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Theshna Theofil

Miami

Summary

A service-oriented individual with exceptional abilities in data confidentiality and customer service. I'm very energetic, self-motivated, bilingual, and detail-oriented. Motivated to excel through strong interpersonal and communication abilities. Outstanding ability to prioritize and make decisions. A highly driven worker who is eager to try new things. Outstanding interpersonal skills, flexibility, and a strong work ethic. Adept at picking up new abilities quickly, and functioning efficiently without supervision. I am a great addition to any team-oriented workplace because of this experience, which has given me the ability to prioritize duties, lead by example, and adjust to changing circumstances.

Overview

5
5
years of professional experience

Work History

Packer

Amazon
Miami
01.2023 - Current
  • Receiving inbound order items to be packed and shipped off to customers.
  • Performing safety checks on all items with the companies steps.
  • Maintain a clean and safe working environment.
  • Followed detailed packing instructions to meet specific customer requirements.
  • Accomplished production goals by working with speed and accuracy.

Cashier/Customer Service Agent

Walmart Inc.
Kansas City
01.2020 - 01.2021
  • Maintain comprehensive knowledge of Store policies and regulations.
  • Monitoring store operations to guarantee service for customers and staff.
  • Effectively assisted customers with out items and processing returns while prioritizing their satisfaction.
  • Build rapport with customers resulting in positive shopping experiences and increased customer loyalty.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Education

Highschool Diploma -

ParkHill South
01.2020

Aspira Charter School
01.2015

Lakeview Elementary
01.2011

Skills

  • Computer literate
  • Problem Resolution
  • Microsoft Office programs
  • Computer Proficiency, Adaptive
  • Employee Relations
  • Verbal and written communication
  • Team player
  • Upselling and cross-selling
  • Compliance Reporting
  • Conflict resolution, complaint resolution
  • Record Maintenance
  • Documentation/Active Listening
  • Expertise prioritization

Languages

  • Fluent in English
  • Fluent in Creole
  • French
  • Spanish

Timeline

Packer

Amazon
01.2023 - Current

Cashier/Customer Service Agent

Walmart Inc.
01.2020 - 01.2021

Highschool Diploma -

ParkHill South

Aspira Charter School

Lakeview Elementary

Similar Profiles

CREATE PROFILE