Anthony Fortunato

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Called clients daily to collect and ensure timely payments for services rendered.
• Communicated with vendors to get status on orders and schedule deliveries.

• Reduced downtime by maintaining a clean and organized workspace, enabling swift completion of tasks.
• Assisted with inventory management, helping maintain adequate stock levels for efficient operation.
• Maintained a safe working environment through strict adherence to OSHA guidelines and best practices.
• Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
• Supported lead plumber in implementing preventive maintenance measures, extending the lifespan of plumbing systems.
• Assisted lead plumber in completing complex installations, ensuring adherence to safety regulations.

- Answered customer questions about products and services.

- Helped locate merchandise and promoted key items.

- Loaded and unloaded products from trailers.

- Enhanced warehouse organization for increased efficiency, by implementing a new labeling system and reorganizing storage areas.