Tiffany Henry
Falling Waters
Summary
Reliable and dedicated employee that will step up and be the leader to help the team work efficiently and run smoothly. Skilled in scheduling, record management, and providing outstanding customer service. Enthusiastic about joining a collaborative team to support patient care and administrative excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fuels Distribution Operator
United States Air Force
09.2021 - Current
- Maintaining accurate records of fuel distribution data and consistently monitoring gauges for safety compliance.
- Closely following safety procedures and correcting errors to avoid workplace mishap and injury.
- Collaborating with team members to communicate effectively and address operational needs.
- Conducting visual inspections of vehicles and equipment to ensure safety standards were met.
Vet Assistant
VCA Eads Animal Hospital
03.2025 - 07.2025
- Collected lab samples (blood, urine, feces) and performed basic diagnostic tests
- Assisted with radiographs (X-rays) and preparing animals for imaging
- Maintained accurate patient records and updated charts using veterinary software
- Talked to pet owners about how to care for their animals at home
Receptionist
Shenandoah Veterinary Hospital
06.2018 - 09.2021
- Scheduled appointments, maintained patient records, and facilitated client communications.
- Collect and distribute messages to team members and managers to support open communication and high customer service.
- Handled multiple tasks in a fast-paced environment, demonstrating strong time management.
- Delivered friendly and professional service, ensuring client satisfaction and support.
Education
Bachelor of Science - Healthcare Administration
ECPI University
Virginia Beach, VA01.2025
business administration
Blue Ridge Community and Technical College
Martinsburg, WV01.2021
general studies
Hagerstown Community College
Hagerstown, MD01.2020
Skills
- Skilled in patient interactions
- Appointment Scheduling
- Safety Protocols
- Accountability
- Clear communication
- Collaborative teamwork
- Reliable
- Leadership
Certification
- Introduction to Healthcare Leadership
- Introduction to Incident Command System
- Fundamentals of Emergency Management
- General Environmental Health
Externships:
Global Life Science Alliance
December 10th, 2023 - January 14th, 2024
September 29th, 2024 – November 3rd, 2024
Total Hours: 270
Balanced multiple tasks, including research, presentation development, and team collaboration, to meet deadlines effectively. Improved written and verbal communication by preparing and presenting technical and business concepts clearly and persuasively.
Timeline
Vet Assistant
VCA Eads Animal Hospital
03.2025 - 07.2025
Fuels Distribution Operator
United States Air Force
09.2021 - Current
Receptionist
Shenandoah Veterinary Hospital
06.2018 - 09.2021
business administration
Blue Ridge Community and Technical College
general studies
Hagerstown Community College
Bachelor of Science - Healthcare Administration
ECPI University
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