Thi Pham
Tampa,FL
Summary
Adept at leading teams and optimizing IT systems, I spearheaded operations at Mobione Corporation, enhancing system reliability and team performance. Expert in technical support and human resource management, my strategies boosted operational efficiency. At Sony Viet Nam, my engineering solutions directly improved product quality, showcasing my ability to translate complex challenges into actionable results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
VASIN Team Leader
Mobione Coporation
09.2003 - 06.2024
- Operation and Maintenance IT systems (hardware, OS, Database, Application), Cloud systems (Redhat, Openstack...)
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Tivi Line Production Engineer
Sony Viet Nam
03.2002 - 07.2003
- Control operation of TV product live, control quality of products.
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Read and analyzed blueprints and project documentation to develop workflows and strategy.
- Analyzed product and process and provided actionable solutions for changes to processes, products or quality standards.
Education
Bachelor of Science - Telecommunications
HCM University of Technology
Ho Chi Minh, Viet Nam01.2002
Skills
- Operation and Maintenance various IT systems
- Technical Support
- Documentation And Reporting
- Complaint resolution
- Manage human resources
Certification
CCNA
LPIC-1
VMware
Oracle Cloud
Microsoft Azure
OCA Solaris
Languages
English
Limited Working
Vietnamese
Native or Bilingual
Timeline
VASIN Team Leader
Mobione Coporation
09.2003 - 06.2024
Tivi Line Production Engineer
Sony Viet Nam
03.2002 - 07.2003
Bachelor of Science - Telecommunications
HCM University of Technology
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