Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Thi Pham

Thi Pham

Tampa,FL

Summary

Adept at leading teams and optimizing IT systems, I spearheaded operations at Mobione Corporation, enhancing system reliability and team performance. Expert in technical support and human resource management, my strategies boosted operational efficiency. At Sony Viet Nam, my engineering solutions directly improved product quality, showcasing my ability to translate complex challenges into actionable results.

Overview

22
22
years of professional experience
1
1
Certification

Work History

VASIN Team Leader

Mobione Coporation
09.2003 - 06.2024
  • Operation and Maintenance IT systems (hardware, OS, Database, Application), Cloud systems (Redhat, Openstack...)
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.

Tivi Line Production Engineer

Sony Viet Nam
03.2002 - 07.2003
  • Control operation of TV product live, control quality of products.
  • Created engineering documentation for manufacturing processes, equipment specifications and change notices.
  • Read and analyzed blueprints and project documentation to develop workflows and strategy.
  • Analyzed product and process and provided actionable solutions for changes to processes, products or quality standards.

Education

Bachelor of Science - Telecommunications

HCM University of Technology
Ho Chi Minh, Viet Nam
01.2002

Skills

  • Operation and Maintenance various IT systems
  • Technical Support
  • Documentation And Reporting
  • Complaint resolution
  • Manage human resources

Certification

CCNA

LPIC-1

VMware

Oracle Cloud

Microsoft Azure

OCA Solaris

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Timeline

VASIN Team Leader

Mobione Coporation
09.2003 - 06.2024

Tivi Line Production Engineer

Sony Viet Nam
03.2002 - 07.2003

Bachelor of Science - Telecommunications

HCM University of Technology
Thi Pham