Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Thi Pham

Charlotte,NC

Summary

I’m a hardworking and dependable individual with over two years of experience as a cashier. I enjoy helping others and creating a friendly, welcoming environment for customers. In my current job, I often work in high-pressure situations, especially during busy hours, holiday seasons, or when the team is short-staffed. I handled multitasking, long shifts, and fast-paced service while still staying organized, calm, and focused on delivering good customer service. As a full-time student, I’ve learned how to balance work and academics through strong time management and dedication.

I speak Vietnamese as my first language and English as my second, and I’m always open to improving my communication skills in both. I love learning new things and growing through each experience. Right now, I’m looking for a position that allows me to continue developing professionally while supporting my education. I believe this job is a great opportunity to be part of the school community and contribute in a meaningful way.

Overview

5
5
years of professional experience

Work History

Babysitter

Self-employees
Charlotte, NC
10.2024 - Current
  • Organized educational activities to promote learning and development.
  • Maintained a clean and organized play area for children's safety.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.

Receptionist

Avalon Nail Spa
Charlotte, NC
07.2024 - Current
  • Greeted visitors warmly and directed them to appropriate personnel.
  • Managed incoming calls and routed inquiries to relevant departments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained cleanliness in assigned areas following established sanitation protocols.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Giant Penny Grocery Store
Charlotte, NC
11.2020 - 04.2022
  • Assisted customers with product inquiries and store navigation.
  • Managed stock levels by restocking shelves as needed during shifts.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed customer transactions efficiently at the grocery store checkout.
  • Maintained accurate cash drawer and balanced daily sales totals.
  • Handled returns and exchanges according to store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Garinger High School
Charlotte
05-2022

Some College (No Degree) - Engineering

North Carolina State University
Raleigh, NC

Skills

  • Customer service
  • Multitasking and organization
  • Customer assistance
  • Team collaboration
  • Attention to detail
  • Transportation arrangements
  • Follows directions
  • Flexible scheduling
  • Cash handling
  • Communication skills

Accomplishments

  • Member of National Honor Society (NHS)
  • Member of NCSU Vietnamese Student Association (2022-2024)

Languages

Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Babysitter

Self-employees
10.2024 - Current

Receptionist

Avalon Nail Spa
07.2024 - Current

Cashier

Giant Penny Grocery Store
11.2020 - 04.2022

High School Diploma -

Garinger High School

Some College (No Degree) - Engineering

North Carolina State University

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