Thi Vu

• Assisted residents with bathing, grooming, dressing, and mobility.
• Measured and recorded vital signs.
• Maintained patient comfort and dignity.
• Followed infection control and safety protocols.
• Reported patient concerns to supervising nurses.
• Assisted with feeding and hydration needs.

• Prepared a variety of sandwiches and salads following customer specifications.
• Ensured compliance with food safety standards and sanitation protocols.
• Operated kitchen equipment, including slicers and grills, with attention to safety.
• Maintained clean workstations and organized supply areas for efficiency.
• Assisted in training new team members on sandwich preparation techniques.
• Collaborated with team members to meet high-volume orders during peak hours.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Greeted guests, promoted specials, and took orders.
• Increased speed of service through effective multitasking and time management skills.

• Analyzed market trends to inform strategic recommendations for operational improvements.
• Collaborated with cross-functional teams to streamline project workflows and enhance communication efficiency.
• Developed comprehensive reports outlining client needs and potential solutions to optimize service delivery.
• Facilitated training sessions for junior consultants, promoting knowledge sharing and skill development.

Victoria Healthcare International Clinics - Vietnam
2011 – 2012

Hao Tuan Trade Import and Export LLC, Vietnam
2012–2014

Naturally Plus, Japanese company, Vietnam Branch.
2014 – Dec 2016

• Assisted customers with inquiries and resolved concerns professionally.
• Maintained accurate records and documentation.
• Worked in a fast-paced environment while meeting quality standards.
• Collaborated with team members to provide excellent customer service.
• Build strong relationships with customers through effective communication.

Certified Nursing Assistant Program
[Bellin College], [Green Bay, WI]
Completed: March 2026