Thiago Macedo
St. Cloud
Summary
Results-driven CEO with expertise in strategic planning, financial management, and operational efficiency. Proven track record in enhancing organizational growth and profitability through effective team leadership and innovative practices.
Overview
18
18
years of professional experience
Work History
CEO and Co-Founder
Solaria Solar And Roofing
Orlando
08.2020 - Current
- Developed strategic plans to enhance organizational growth and market position.
- Fostered relationships with stakeholders to support business initiatives and objectives.
- Led executive team meetings to align company goals and monitor progress.
- Oversaw financial management to ensure sustainable profitability and resource allocation.
- Implemented innovative practices to drive operational efficiency across departments.
- Evaluated market trends to identify opportunities for expansion and diversification.
- Directed risk management strategies to safeguard company assets and reputation.
- Developed and implemented strategic business plans to increase company profitability.
- Developed strategies for improving customer service standards throughout the company.
- Managed executive team members to ensure successful execution of projects in a timely manner.
Director of Sales
Sheraton Vistana Resort
Orlando
06.2019 - 08.2020
- Developed strategic sales plans to enhance market presence and drive revenue growth.
- Led training programs for sales teams to improve customer engagement and service quality.
- Collaborated with marketing teams to create targeted campaigns for various demographics.
- Implemented performance metrics to assess team productivity and effectiveness regularly.
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
- Created detailed reports on sales performance metrics and trends.
- Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
Sr. Sales Manager
Marriott Vacation Club
Orlando
02.2018 - 06.2019
- Led training programs for sales teams to improve customer engagement and service quality.
- Collaborated with marketing teams to create targeted campaigns for various demographics.
- Managed relationships with key stakeholders to ensure alignment with corporate goals.
- Oversaw sales forecasting and budgeting processes to optimize resource allocation.
- Implemented performance metrics to assess team productivity and effectiveness regularly.
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
- Managed a team of sales personnel to ensure performance goals were met or exceeded.
Sr. Sales Manager
Hilton Grand Vacations
Orlando
05.2016 - 02.2018
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Used change methodologies to increase sales and led projects for increased productivity.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
Sales Manager
Hilton Grand Vacations
Orlando
07.2014 - 05.2016
- Led sales strategy development for vacation ownership programs.
- Trained and coached team members on effective sales techniques.
- Collaborated with marketing to create promotional materials and campaigns.
- Oversaw sales presentations and property tours for potential buyers.
- Implemented training programs to improve staff performance and knowledge.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Sales Closer (T.O)
Hilton Grand Vacations
Orlando
03.2009 - 07.2014
- Closed sales through effective communication and relationship building with clients.
- Guided clients through the purchase process, addressing questions and concerns promptly.
- Trained new sales team members on best practices for closing deals effectively.
- Participated in ongoing training sessions to refine sales techniques and product knowledge.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Negotiated contracts with customers to reach mutually beneficial agreements.
Sales Representative
Hilton Grand Vacations
Orlando
07.2008 - 03.2009
- Engaged customers to understand their needs and recommend appropriate products.
- Conducted product demonstrations to showcase features and benefits effectively.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Orlando, FL07-2010
Skills
- Strategic planning
- Financial management
- Risk assessment
- Operational efficiency
- Customer service improvement
- Market analysis
- Team leadership
- Sales forecasting
- Profitability strategies
- Sales growth
- Strategic business planning
- Visionary leadership
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
CEO and Co-Founder
Solaria Solar And Roofing
08.2020 - Current
Director of Sales
Sheraton Vistana Resort
06.2019 - 08.2020
Sr. Sales Manager
Marriott Vacation Club
02.2018 - 06.2019
Sr. Sales Manager
Hilton Grand Vacations
05.2016 - 02.2018
Sales Manager
Hilton Grand Vacations
07.2014 - 05.2016
Sales Closer (T.O)
Hilton Grand Vacations
03.2009 - 07.2014
Sales Representative
Hilton Grand Vacations
07.2008 - 03.2009
Bachelor of Science - Business Administration And Management
University of Phoenix