Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THIAGO W. SILVA

TAMARAC,FL

Summary

Passionate about communication, I have dedicated my career to seeing happy clients. Discovering new ways to delight customers motivates me more every day. Today I am part of the USA4ALL team where we make the American dream come true.

Overview

13
13
years of professional experience

Work History

Intake Specialist

USA4ALL
10.2019 - Current


  • Face-to-face and telephone meetings
  • Go over, discuss, and agree on the strategy for the case
  • Negotiate values
  • Sending, signature collection on initial documents: contract, debit authorization
  • Sending list of documents
  • Answers to possible doubts regarding the strategy
  • Manage the contract within the company, so that the final product is delivered
  • Participation in fairs and events of the Brazilian community
  • Client prospecting for the office
  • Brand promotion
  • USA4ALL works with immigration cases, the function requires find potential clients, listen to the story and together with the lawyer develop the strategy for the case

Sales Specialist

URBANO'S FURNITURE
01.2019 - 11.2019
  • Management clients
  • Participation in shows
  • Invoicing, purchase order processing
  • Consumer services
  • System Maintenance (Quickbooks)

Sales Specialist

ANA MATTRESS AND FURNITURE
02.2017 - 01.2019
  • Sales
  • Management clients
  • Advertising, participation in shows
  • Invoicing, purchase order processing
  • Contracts (financial plan), collecting
  • Consumer services
  • System Maintenance (QuickBooks)
  • Management suppliers (purchases, new suppliers and search new products)

Marketing Communications Assistant

Urban Systems Brasil
04.2016 - 12.2016
  • Mailing to capture clients
  • Mailing qualification
  • Schedule meetings with new possible clients
  • Previous presentation
  • CRM (sales force)

Commercial Administrative Assistant

Benner
10.2013 - 01.2016
  • Consumer services
  • Prospecting
  • Commercial Proposal
  • Travel logistics (sales executives and director)
  • Registration of information at CRM
  • Collection of documents for participation in bids
  • Monitoring of electronic trading sessions
  • Extracting CRM reports

Commercial Administrative Assistant

Santillana Group
12.2011 - 05.2013
  • Acting in the public and private market
  • Private market: consumer services, market study for action, definition of strategy to act together with the board of directors, prospecting, visits, and negotiation of commercial proposals, after closure transfer to the areas to continue and deliver the project
  • Public market: identification of new opportunities, management assistance with separation and conference of documents for bidding, assistance in the definition of the values ​​for the participation of the event
  • Control of the marketing department, in this case carried out national events, creation of publicity campaigns, creation and maintenance of websites and social networks

Education

Associate of Arts - Marketing

Pontifícia Universidade Católica De São Paulo
01.2016

Technical license - Social Communication

Educational Institution Santa Izildinha
01.2003

Skills

  • Communication
  • Empathy
  • Time management
  • Negotiation

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Intake Specialist

USA4ALL
10.2019 - Current

Sales Specialist

URBANO'S FURNITURE
01.2019 - 11.2019

Sales Specialist

ANA MATTRESS AND FURNITURE
02.2017 - 01.2019

Marketing Communications Assistant

Urban Systems Brasil
04.2016 - 12.2016

Commercial Administrative Assistant

Benner
10.2013 - 01.2016

Commercial Administrative Assistant

Santillana Group
12.2011 - 05.2013

Technical license - Social Communication

Educational Institution Santa Izildinha

Associate of Arts - Marketing

Pontifícia Universidade Católica De São Paulo
THIAGO W. SILVA