Passionate about communication, I have dedicated my career to seeing happy clients. Discovering new ways to delight customers motivates me more every day. Today I am part of the USA4ALL team where we make the American dream come true.
Overview
13
13
years of professional experience
Work History
Intake Specialist
USA4ALL
10.2019 - Current
Face-to-face and telephone meetings
Go over, discuss, and agree on the strategy for the case
Negotiate values
Sending, signature collection on initial documents: contract, debit authorization
Sending list of documents
Answers to possible doubts regarding the strategy
Manage the contract within the company, so that the final product is delivered
Participation in fairs and events of the Brazilian community
Client prospecting for the office
Brand promotion
USA4ALL works with immigration cases, the function requires find potential clients, listen to the story and together with the lawyer develop the strategy for the case
Sales Specialist
URBANO'S FURNITURE
01.2019 - 11.2019
Management clients
Participation in shows
Invoicing, purchase order processing
Consumer services
System Maintenance (Quickbooks)
Sales Specialist
ANA MATTRESS AND FURNITURE
02.2017 - 01.2019
Sales
Management clients
Advertising, participation in shows
Invoicing, purchase order processing
Contracts (financial plan), collecting
Consumer services
System Maintenance (QuickBooks)
Management suppliers (purchases, new suppliers and search new products)
Marketing Communications Assistant
Urban Systems Brasil
04.2016 - 12.2016
Mailing to capture clients
Mailing qualification
Schedule meetings with new possible clients
Previous presentation
CRM (sales force)
Commercial Administrative Assistant
Benner
10.2013 - 01.2016
Consumer services
Prospecting
Commercial Proposal
Travel logistics (sales executives and director)
Registration of information at CRM
Collection of documents for participation in bids
Monitoring of electronic trading sessions
Extracting CRM reports
Commercial Administrative Assistant
Santillana Group
12.2011 - 05.2013
Acting in the public and private market
Private market: consumer services, market study for action, definition of strategy to act together with the board of directors, prospecting, visits, and negotiation of commercial proposals, after closure transfer to the areas to continue and deliver the project
Public market: identification of new opportunities, management assistance with separation and conference of documents for bidding, assistance in the definition of the values for the participation of the event
Control of the marketing department, in this case carried out national events, creation of publicity campaigns, creation and maintenance of websites and social networks