Thialee Golding
Hartford,CT
Summary
Punctual [Job Title] experienced in following menus and recipes to prepare foods. Skillful in setting up and cleaning equipment for daily food preparation and receiving, stocking and ordering ingredients and kitchen supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Innovative [Job Title] with well-rounded food background and extensive knowledge of all kitchen equipment. High-energy leader emphasizing healthy dishes made with local ingredients. Creatively builds exciting meals to satisfy discerning customers.
Restaurant Cook fluent in English and [Language]. Complies with all safety standards, including those pertaining to kitchen machinery, equipment and utensils. Recognized grill master and expert baker.
Overview
11
11
years of professional experience
Work History
Chef
Sodexo Magic
Queens, NY
08.2011 - 11.2019
- Prepared various local and seasonal specialties for boutique restaurant.
- Prepared and served meals to around [Number] service members each [Timeframe].
- Checked stock deliveries for safety, quality and quantity.
- Communicated with customers to understand culinary needs and preferences and adjusted menus and services in response.
- Remained attentive to detail and committed to accurate and thorough responses to expressed culinary and service needs.
Customer Service Representative
Eulen America
Queens, NY
08.2008 - 08.2011
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers in making payments on accounts and setting up payment plans.
- Documented conversations with customers to track requests, problems and solutions.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
GED -
Donald Quarrie High School
Kingston , Ja06.2005
Skills
- Banquets and catering
- Waste control
- Food preparation techniques
- Portion and cost control
- Company safety standards
- Food and beverage pairing
- Pantry restocking
- Regulatory compliance
- Cleaning and sanitizing methods
- Customer service oriented
- Meal preparation
- Kitchen equipment and tools
- Dish preparation
- Verbal and written communication
- Purchasing
- Resource management
Timeline
Chef
Sodexo Magic
08.2011 - 11.2019
Customer Service Representative
Eulen America
08.2008 - 08.2011
GED -
Donald Quarrie High School