Thien Chu
Garland,TX
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teller position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
EBay Seller
Thien Chu
2023.03 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Created clear, precise and properly detailed product and service information on company website.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Managed customer service inquiries and complaints for customer satisfaction.
- Ensure all feedbacks correctly that met customer satisfaction.
Phone Repair Technician
Thien Chu
2021.05 - 2023.11
- Diagnose and repair cell phone hardware and software issues.
- Replace damaged or malfunctioning components such as screens, batteries, and charging ports.
- Provide exceptional customer service and communicate repair options and timelines effectively.
- Troubleshoot and resolve customer complaints or concerns in a timely and professional manner.
- Passionate about learning and committed to continual improvement.
- Good communication skills to interact with customers.
- Attention to detail to ensure accurate repairs.
Front Desk Representative
Thien Chu
2021.04 - 2023.11
- Greet and welcome guests.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Check, sort and forward emails.
- Keep updated records and files.
- Problem-solving skills.
- Customer service orientation.
Cashier
Thien Chu
2019.06 - 2021.04
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
Education
High School Diploma -
North Garland High School
Garland, TX05.2019
Skills
- Greeting Guests
- Time Management
- Cash Handling
- Problem-Solving Skills
- Listening Skills
- Positive Attitude
Hobbies
- Soccer
- Online Product Researching.
Languages
Vietnamese
Native or Bilingual
Timeline
EBay Seller
Thien Chu
2023.03 - Current
Phone Repair Technician
Thien Chu
2021.05 - 2023.11
Front Desk Representative
Thien Chu
2021.04 - 2023.11
Cashier
Thien Chu
2019.06 - 2021.04
High School Diploma -
North Garland High School
Similar Profiles
Ngoc Lan Phuong LeNgoc Lan Phuong Le
Cashier at Thien Huong RestaurantCashier at Thien Huong Restaurant
Leah NguyenLeah Nguyen
Accounting Assistant at Theodore Thien NguyenAccounting Assistant at Theodore Thien Nguyen
Thien Khoi NGOThien Khoi NGO
Assistant Warehouse Manager at Thien Chi GarmentAssistant Warehouse Manager at Thien Chi Garment