Thien-Mark Hoang
Houston,TX
Summary
Ability to quickly adapt to any environment needed. The ability to learn new things and memorize them, while also doing other tasks. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Entrepreneur
07.2026 - Current
- Developed business plans to outline strategic objectives and operational requirements.
- Conducted market research to identify trends and target customer demographics effectively.
- Implemented cost-saving measures that improved profitability and resource management.
- Established partnerships with local businesses to enhance service offerings and drive growth.
- Created marketing strategies utilizing social media platforms to increase brand awareness.
- Analyzed financial reports to inform decision-making and optimize budget allocation.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed business plans to outline operational strategies and financial projections.
- Conducted market research to identify emerging trends and customer preferences.
- Expanded product line to meet consumer demands, conducting market research to identify new opportunities.
- Analyzed sales data to identify trends, adjusting marketing strategies to capture new market segments.
Barista
Fiji Snack's and Smoothies
06.2026 - Current
- Prepared and served a variety of beverages in a fast-paced environment.
- Maintained cleanliness and organization of workspace to ensure efficiency.
- Assisted customers with menu selections, enhancing their experience.
- Operated cash register, handling transactions accurately and efficiently.
- Adapted quickly to changing customer preferences and peak service times.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prepared and served high-quality smoothie beverages to customers.
Electrical Apprentice
06.2026 - 07.2027
- Assisted in installation and maintenance of electrical systems, ensuring compliance with safety standards.
- Collaborated with senior electricians to troubleshoot electrical issues and implement effective solutions.
- Conducted routine inspections of electrical systems, identifying potential hazards and recommending repairs.
- Utilized hand tools and power tools for wiring, circuit installation, and equipment setup efficiently.
- Terminated wiring and connected circuits with correct techniques.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Minimized errors during installations by carefully double-checking measurements and calculations before proceeding with tasks.
- Optimized work readiness with organized tools and spaces.
- Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
Education
No Degree - Business Management
Memorial Senior High School
Houston, TX05-2027
Skills
- Friendly and outgoing
- Team player
- Cash handling
- Cleanliness
- Exceptional customer service
- Up-selling
- Excellent math skills
- Retail management
- Goal setting
- Entrepreneurial personality
- Strategic thinking
- Customer relations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Intro to Engineering Certification in High School
- Church choir since 7 years old
- Play multiple sports including Volleyball, Soccer, and Basketball
Languages
Vietnamese
Limited Working
English
Native or Bilingual
Spanish
Elementary
Timeline
Entrepreneur
07.2026 - Current
Barista
Fiji Snack's and Smoothies
06.2026 - Current
Electrical Apprentice
06.2026 - 07.2027
No Degree - Business Management
Memorial Senior High School