Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THIEN NGUYEN

SHAKOPEE,Minnesota

Summary

Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level expeditor position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Order Expeditor

Shutterfly INC
11.2021 - Current
  • Trained new expeditors and food runners according to company policies and standards.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Multi Unit Manager

Haza Foods LLC
11.2017 - 11.2021
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Launched quality assurance practices for each phase of development

Store General Manager

Fourcrown INC
06.2006 - 11.2017
  • Managed team by providing leadership, direction and continued development opportunities.
  • Led change efforts within store, conforming to shifting demands and timelines.
  • Led store expense control and payroll to optimize business.
  • Practiced suggestive selling, offering guests complementary items to maximize sales.
  • Hired, trained and retained high quality team members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.

Pad Printing Machine Operator

Apothecary Product INC
05.2003 - 06.2006
  • Tightened or loosened fountain thumbscrews to adjust ink flow.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Loaded and positioned unprinted materials.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Mixed and poured paint and color mixtures into reservoirs.
  • Checked job information at each press to verify that correct ink was delivered.
  • Reviewed completed orders for quality and accuracy.

Education

No Degree - General

Normandale Community College
Bloomington, MN

High School Diploma -

Burnsville High School
Burnsville, MN

High School Diploma -

Viet Nam High School
Viet Nam
06.2000

Skills

  • Control Production
  • Corrective Actions
  • Material Disposition
  • Maintain Inventory
  • Hazardous Materials
  • Component Tracking
  • Quality Control
  • Report Writing and Documentation
  • Shipment Scheduling
  • Meeting Planning and Leadership
  • Creative Solutions
  • Data Gathering and Documentation

Languages

Vietnamese
Native or Bilingual

Timeline

Order Expeditor

Shutterfly INC
11.2021 - Current

Multi Unit Manager

Haza Foods LLC
11.2017 - 11.2021

Store General Manager

Fourcrown INC
06.2006 - 11.2017

Pad Printing Machine Operator

Apothecary Product INC
05.2003 - 06.2006

No Degree - General

Normandale Community College

High School Diploma -

Burnsville High School

High School Diploma -

Viet Nam High School

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THIEN NGUYEN