THIEN NGUYEN
Dorchester,MA
Summary
Assisted in maintaining cleanliness and safety across various facilities. Applied effective cleaning methods and collaborated with team members to create organized environments. Demonstrated attention to detail and problem-solving abilities in custodial tasks.
Assisted in configuring and operating AV systems for various applications. Supported technical teams to achieve optimal performance and resolve issues promptly. Applied knowledge of industry standards and best practices to improve project results.
Demonstrated strong organizational skills and a passionate work ethic in pursuit of an entry-level position.
Overview
11
11
years of professional experience
Work History
Senior Custodian
Boston Public Library
10.2021 - Current
- Swept and mopped floors, emptied trash cans, and vacuumed carpets.
- Cleaned bathrooms, including sinks, toilets, mirrors, and showers.
- Maintained janitorial equipment such as mops, brooms, vacuums, and cleaning supplies.
- Assisted with setting up furniture for events or meetings.
- Stocked restroom supplies such as soap, towels, and toilet paper.
- Reported any issues related to building safety or security to supervisor.
Electrician Technician
Boston Nguyen Electric
10.2019 - 07.2021
- Coordinated and managed electrical system installations, maintenance, and repairs, ensuring optimal performance and reliability.
- Analyzed and tested electrical equipment to maintain peak performance and reliability.
- Implemented installation procedures for outlets, switches, and circuit breakers, prioritizing adherence to safety regulations and standards.
- Oversaw material organization processes and guaranteed prompt delivery to work areas, enhancing project efficiency.
- Analyzed wiring systems through thorough inspections, identifying and replacing faulty connections to maintain system performance.
- Assessed and arranged ladders and scaffolding as required to maintain safety standards for elevated area access.
- Conducted regular safety assessments and training to ensure compliance with safety procedures around high voltage electricity sources.
Shift Leader
Watermark Donut
05.2015 - 08.2019
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Scheduled team members for shifts based on business needs and customer demand.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
University of Massachusetts - Boston
Boston, MAHigh School Diploma -
Excel High School
South Boston, MA06-2015
Skills
- Performed regular equipment inspections to maintain functionality and prevent downtime
- Performed diagnostic assessments and repairs on equipment to maintain operational efficiency
- Managed client interactions to enhance relationship building and satisfaction
- Oversaw management of work orders to enhance operational efficiency Collaborated with cross-functional teams to streamline processes and improve service delivery Implemented best practices for tracking and resolving work orders
- Conducted thorough mechanical troubleshooting to enhance operational efficiency and minimize downtime
- Performed essential minor repairs to maintain operational efficiency and safety standards
- Analyzed work orders to facilitate efficient workflow and resource allocation
- Coordinated cross-functional team efforts to drive successful initiatives
Languages
Vietnamese
Native or Bilingual
Timeline
Senior Custodian
Boston Public Library
10.2021 - Current
Electrician Technician
Boston Nguyen Electric
10.2019 - 07.2021
Shift Leader
Watermark Donut
05.2015 - 08.2019
High School Diploma -
University of Massachusetts - Boston
High School Diploma -
Excel High School