Thierry Kitoko
Gray,ME
Summary
Motivated and working with the patient, lead by example, professional with experience in higher education in law. Strong academic background and experience in care, operations, and business. Key skills and competencies include CNA, CRMA, CPR/First Aid, DSP, Business Operations, Salesforce, Caregiver, Mental health challenges, Organizers, Trilingual speak English, French, and Lingala Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting a supportive, caring environment for residents.
Overview
23
23
years of professional experience
Work History
Program Supervisor
Granite Bay Care Inc.
06.2014 - Current
- Manage day-to-day operations of the program including personnel management
- Ensure all program personnel perform duties in accordance with applicable federal and state safety regulations and agency requirements
- Work with directors to develop the budget for the program and expend funds consistent with the budget
- Document observations concerning group and individual interactions, progress, and participation of the service recipient in the approved plan
- Support service recipients associated with the agency and Community Support programs
- Complete all required documentation by program standards.
Vice-President in charge of administration
Congolese Community in Maine (COCO Maine)
04.2017 - 01.2022
CSA administrative Office: Clerks
Lowe's
01.2018 - 01.2020
Driver
Regional Transportation Program
02.2012 - 11.2014
- Provides county-wide transportation to residents of Cumberland County, and visitors to the region
- The driver-friendly helps the client plan his trip, and well-trained drivers ensure safety and comfort
- Whatever the transportation needs are, RTP will do its best to help the client get where he needs to go.
Sales and Productions Associate, Department of Retail and Production
Goodwill NNE
11.2011 - 08.2014
- Operate power equipment to organize and store donated product
- Process material at the donation site by sorting donations made throughout the day
- Merchandising inventory according to the sales floor plan.
Control room Operations and Business Manager
G4S security Services
01.2002 - 09.2009
- Work on the field with around 1200 security officers on duty
- Assisted by the Supervisors patrol, inspectors, and response team
- Organize all Logistics requires for the shift to be successful
- (Radio communication, Vehicle, shift schedule, duty expenses, deployment of security guard)
- Specializes in integrated security solutions that mitigate risk and add value
- Provides close personal protective and travel risk services that optimize individual safety.
Education
Bachelor’s degree in Law: Penal and criminology law -
University of Kinshasa (Dem. Rep. of Congo)
06.2004
Skills
- Operational leadership
- Staff Development
- Document Management
- Strategic Planning
- Staff Training
References
- Danny Katende, Program Manager, Recognized the Initiative going above and beyond expectations creative of behavior Data tracking sheets record in the Program for one of our clients.
- James Hathaway, Area Director, Recognized by Dr. Praveen Pavuluru from First Care Dental Clinic In Bangor for the great job done to help our client with his dental exam.
Training
- Certified Nursing Assistance, 2024, 2026
- Certified Residential Medication Aid, 2022, 2024
- Cardiopulmonary Resuscitation/First Aid, 2024, 2026
- Safety Care Certified Instructor, 2018, 2020
- Leadership training, 2019, 2019
- CPI Nonviolent crisis intervention: Certified Instructor, 2018, 2018
- Direct Support Professional, CRMA, Rights, Cultural competency, CPR/FA, Leadership (GBC), 2014, 2014
- Ed Tech Portland Public School (Learning works, After school program), 2013, 2013
- Safe driver in Maine (AAA, RTP), 2012, 2012
- BHP, PSS (MAS Agency), 2011, 2011
- Operations Security Manager, Investigators (Group4Securicor, D.R. Congo), 2002, 2002
- Logistics and assets (G4S Security Services), 2005, 2005
- Business, Administrations services (G4S Security Services), 2005, 2005
Timeline
CSA administrative Office: Clerks
Lowe's
01.2018 - 01.2020
Vice-President in charge of administration
Congolese Community in Maine (COCO Maine)
04.2017 - 01.2022
Program Supervisor
Granite Bay Care Inc.
06.2014 - Current
Driver
Regional Transportation Program
02.2012 - 11.2014
Sales and Productions Associate, Department of Retail and Production
Goodwill NNE
11.2011 - 08.2014
Control room Operations and Business Manager
G4S security Services
01.2002 - 09.2009
Bachelor’s degree in Law: Penal and criminology law -
University of Kinshasa (Dem. Rep. of Congo)
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