THI HOANG YEN NGUYEN (JENNY)
Sarasota,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
F&B Staff
The Resort At Longboat Key Club
11.2022 - 11.2023
- My duties included waitstaff, hostess, banquet server, and food runner.
- Skilled at working independently and collaboratively in different team settings, providing support and guidance.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Restaurant Supervisor
Tan Son Nhat Hotel
03.2021 - 11.2022
- Built positive relationships and communicated well with guests and coworkers
- Responsible for maintaining high standards among the staff and ensuring a memorably good experience for customers
- Ensure that tables are set properly, that beverages and other workstations are in order, and fully stocked.
- Addressed and handling any complaints about the services or the food.
- Ensure that all products sold are calculated correctly.
- Improved customer satisfaction by ensuring consistent quality of food and service.
Sandwich artist
Subway
09.2019 - 10.2020
- Served guests, prepare product, and maintain food safety and sanitation standards
- Demonstrated a complete understanding of menu items and explain them to guests accurately
- Performed Cash-In Procedure: accounting for all forms of money, bread, etc., during the shift and light paperwork
Restaurant Supervisor
Tan Son Nhat Hotel
01.2018 - 07.2019
- Supervised to ensure that daily operations are achieved on time and meet customer needs
- Guided and supported employees so that they can well fulfill their obligations and responsibilities
- Monitored the performance of the restaurant's services, ensuring that all services provided by the restaurant are up to the set standards and exceed the customer's expectations
- Regularly checked the preparation, preservation of goods, arrangement of tools, cleaning, and damage at the department to offer solutions when necessary.
Education
MASTER OF EDUCATION -
LEEDS BECKETT UNIVERSITY
Leeds, England02.2021
BACHELOR'S DEGREE IN ECONOMICS - International Business Economics
FOREIGN TRADE UNIVERSITY
Ho Chi Minh City, Vietnam11.2015
Skills
- Communication Skills
- Leadership
- Multitasking Abilities
- Problem-Solving
- Good Telephone Etiquette
- Flexible and Adaptable
- Computer Skills
- Ability to Work Under Pressure
- Organization and Time Management
References
References available upon request
Certification
- Certified ServSafe, [The Resort at Longboat Key Club] [01/21/23–01/21/26]
Timeline
F&B Staff
The Resort At Longboat Key Club
11.2022 - 11.2023
Restaurant Supervisor
Tan Son Nhat Hotel
03.2021 - 11.2022
Sandwich artist
Subway
09.2019 - 10.2020
Restaurant Supervisor
Tan Son Nhat Hotel
01.2018 - 07.2019
MASTER OF EDUCATION -
LEEDS BECKETT UNIVERSITY
BACHELOR'S DEGREE IN ECONOMICS - International Business Economics
FOREIGN TRADE UNIVERSITY
- Certified ServSafe, [The Resort at Longboat Key Club] [01/21/23–01/21/26]
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