Overview
Work History
Education
Skills
Timeline
Generic
Thi Kim Thanh Nguyen

Thi Kim Thanh Nguyen

Saint Paul,MN

Overview

8
8
years of professional experience

Work History

Bakery Worker

My Own Work
Ho Chi Minh , Việt Nam
02.2018 - 01.2022
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Stayed on top of changes in bakery menu to provide customers with optimal service.
  • Personalized cakes by writing desired words or adding other customizations.
  • Assisted with baking and decorating tasks as required.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Placed special orders or called other stores to find desired items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Rotated stock regularly to prevent spoilage due to overstocking or outdating.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Communicated customer feedback regarding product taste or presentation back to management team.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.

Japanese Language Teacher

Newtatco
Ho Chi Minh , Việt Nam
12.2016 - 01.2018
  • Provided individualized instruction based on student needs and abilities.
  • Maintained accurate records of student progress including attendance, grades, test scores and assignments.
  • Monitored student comprehension by employing various assessment techniques throughout the course curriculum.
  • Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
  • Collaborated with other teachers to create a comprehensive language program for students of all levels.
  • Created supplementary materials such as worksheets, flashcards, games and activities to reinforce language concepts.
  • Advised students on proper pronunciation while also correcting mistakes made during conversations or written work.
  • Educated students about foreign cultures through immersive activities.
  • Facilitated group activities that allowed students to interact with each other in order to practice their conversational skills.
  • Developed and implemented lesson plans to teach Japanese language grammar, pronunciation and culture.
  • Encouraged students to practice speaking Japanese both inside and outside the classroom setting.
  • Motivated learners by providing positive reinforcement whenever possible.
  • Encouraged critical thinking skills by providing open-ended questions during class discussions.
  • Adapted teaching methods to accommodate different learning styles among students.
  • Tutored students requiring additional assistance and exam preparation.

Cashier

SASCO Group
Ho Chi Minh
01.2014 - 12.2016
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves with merchandise when needed.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Scanned items and checked pricing on cash register for accuracy.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Issued receipts, refunds, credits or change due to customers.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

Some College (No Degree) - Tourism And Hotel Management

Hotel Management And Tourism
Ho Chi Minh , Việt Nam

Skills

I am dedicated, quick, hard-working, diligent, willing to listen to others only achieve and always to be on time for working

Timeline

Bakery Worker

My Own Work
02.2018 - 01.2022

Japanese Language Teacher

Newtatco
12.2016 - 01.2018

Cashier

SASCO Group
01.2014 - 12.2016

Some College (No Degree) - Tourism And Hotel Management

Hotel Management And Tourism

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Thi Kim Thanh Nguyen