Thilina Kulathilaka
The Woodlands
Summary
Results-driven Logistics Coordinator with extensive experience in air cargo, sea cargo, and domestic freight operations. Expertise in shipment coordination, cargo documentation, freight forwarding, and tracking, complemented by a strong focus on customer service and logistics management. Proven ability to facilitate seamless cargo movement while ensuring regulatory compliance and timely delivery within domestic and international supply chains. Committed to optimizing logistics processes to enhance operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Export Coordinator
Eagle Trans Shipping & Logistics LLC
The Woodlands, TX
08.2025 - Current
- Managed comprehensive documentation for export shipping, ensuring accuracy in bill of lading ( BL/SWB/TELEX ), commercial invoice, packing list, certificate of origin, shipper's letter of instruction, and export declarations.
- Managed export documentation processes to ensure compliance with U.S. customs regulations and international trade standards.
- Managed preparation and submission of export filings via the Automated Export System ( AES ) to uphold adherence to U.S. export regulations.
- Reviewed and confirmed accuracy of HS codes, cargo descriptions, and consignee details to prevent shipping discrepancies.
- Coordinated and managed document submissions to shipping lines, freight forwarders, customs brokers, and overseas agents to streamline logistics operations.
- Managed shipment tracking processes and coordinated the issuance of export documents to mitigate risks of delays and penalties.
- Executed systematic organization of export records, ensuring adherence to company SOPs and facilitating smooth operational processes.
- Managed coordination efforts among customers, carriers, warehouses, and overseas offices to clarify documentation needs and track shipment progress effectively.
- Executed documentation and shipment tracking using freight forwarding and logistics software to optimize operational workflows.
Picking Operations Agent
TTI, Inc.
Fort Worth, TX
10.2024 - 07.2025
- Analyzed order specifications to ensure meticulous selection of components and electronic parts for optimal assembly.
- Maintained orderly and sanitized work environments to promote safety and efficiency.
- Engaged with warehouse team to streamline processes and meet daily shipping and packing requirements.
Onsite Operation Agent
DHL Express
Jebel Ali Freezone, UAE
01.2022 - 05.2024
- Facilitated front-line customer service interactions, ensuring high-quality support while achieving established service and sales goals.
- Engaged with customers effectively, embodying DHL brand values and ensuring high standards of service.
- Analyzed and reconciled shipping records through integration of customer systems and DHL's WM system for operational efficiency.
- Coordinated logistics and operational strategies for prominent DHL accounts, fostering strong relationships with clients such as Hellmann, Ford, Unilever, Caterpillar, GE Aviation, and Honeywell.
- Executed daily coordination of pickups and deliveries, maintaining strict compliance with IATA guidelines and dangerous goods protocols.
- Consistently met and exceeded heavyweight shipment goals three times, earning accolades for excellence in performance and reliability.
- Managed daily operations to ensure timely delivery of packages across multiple regions.
Courier De-Briefer – Heavyweight Ops
DHL Express
Dubai, UAE
07.2021 - 01.2022
- Monitored courier performance and coordinated the resolution of exception reports to ensure service reliability.
- Coordinated tracking of pending shipments and executed follow-up actions for duty collection compliance.
- Managed route optimization to enhance efficiency and reduce transit times.
- Ensured timely and accurate delivery of packages to diverse locations.
TDI/DDI Shipment Processor
DHL Express
Dubai, UAE
08.2016 - 07.2021
- Coordinated international pickups/deliveries and monitored on-hold shipments.
- Advised customers on customs procedures and ensured dangerous goods compliance.
- Maintained 100% compliance with CIA imaging and documentation standards.
Education
GED -
LEVEL 5 NATIONAL DIPLOMA IN COMPUTING IN COMPUTING, Info.
IDM Affiliated University College12-2013
High School Diploma -
G.C.E. ADVANCED LEVEL EXAMINATION IN COMMERCE
Prince Of Wales Collage08-2007
Skills
- Sea Export Operations
- Export Documentation
- Bill of Lading Preparation
- Customs Compliance
- Freight Forwarding
- Shipment Coordination
- International Trade Regulations
- Data Entry & Documentation Control
- Microsoft Excel, Word, Outlook Warehouse & Inventory Management
- Logistics & Shipment Processing
- Customer Service & Conflict Resolution
- Compliance with IATA & Dangerous Goods Regulations
- HMS
Certification
- Fire Safety & Fire Prevention Training-Eurolink Safety - UAE
- Welding Technology -Academic of ASTI - UAE
Languages
English – Proficient
Sinhala – Native
Timeline
Export Coordinator
Eagle Trans Shipping & Logistics LLC
08.2025 - Current
Picking Operations Agent
TTI, Inc.
10.2024 - 07.2025
Onsite Operation Agent
DHL Express
01.2022 - 05.2024
Courier De-Briefer – Heavyweight Ops
DHL Express
07.2021 - 01.2022
TDI/DDI Shipment Processor
DHL Express
08.2016 - 07.2021
GED -
LEVEL 5 NATIONAL DIPLOMA IN COMPUTING IN COMPUTING, Info.
High School Diploma -
G.C.E. ADVANCED LEVEL EXAMINATION IN COMMERCE