THI MINH ANH PHAM
Santa Ana,CA
Summary
Hardworking and reliable senior student majoring in Accounting at California State University, Fullerton. Extensive background including operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier and Barista
Sunmerry Bakery
Garden Grove , CA
2022.08 - Current
- Meticulously operated POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow
- Greet customers and help select food and beverage items using menu knowledge
- Proactively stayed informed about the store’s latest sales by offering on-discount items to customers
- Memorize and follow drinks recipe as well as customers' adjustment to meet expectations
- Maintain a clean and comfortable environment to maximize customers’ experience at the store
Waitress and Barista
Z Cafe and Restaurant
Westminster , CA
2021.06 - 2022.08
- Support customer making orders, suggest most popular and best seller items on menu
- About 100 must-try items are sold each day
- Coordinate with kitchen to ensure all items meet customers' expectations
- Present and adjust drink recipe to follow customers' adjustment
- Assist owner creating new drink recipes
- More than 5 new drinks were put on sale and received positive feedback
Dental Assistant
Nguyen Kim Tieng DDS Dental Office
Garden Grove , CA
2020.12 - 2021.05
- Schedule appointments, prepare billing and insurance claims, and manage hundreds of patient records
- Coordinate with equipment suppliers to keep items in stock
- Assist patients with mental and physical problems, including nervousness, anxiety, or difficulties in moving
- Create a clean, sterile, and positive environment optimizing patient comfort and safety
- Perform chair-side duties, including but not limited to taking notes, help with four-handed procedures and taking X-rays
Education
Bachelor of Arts in Business Administration, Accounting -
California State University, Fullerton
Fullerton, CA12.2024
Skills
- GAAP Knowledge
- Data Entry
- Data Analysis
- Attention to Detail
- Internet Research
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Bilingual: English, Vietnamese
- Customer Service
Coursework
Financial Accounting
- Managerial Accounting
- Intermediate Accounting I and II
- Cost Accounting
- Accounting Information System
- Auditing
- Concepts of Federal Income Tax
- Microeconomics/ Macroeconomics
- Business Law
- Business Communication
- Advanced Business Communication
- Business Analytics I and II
- Financial Management I
- Public Speaking
Timeline
Cashier and Barista
Sunmerry Bakery
2022.08 - Current
Waitress and Barista
Z Cafe and Restaurant
2021.06 - 2022.08
Dental Assistant
Nguyen Kim Tieng DDS Dental Office
2020.12 - 2021.05
Bachelor of Arts in Business Administration, Accounting -
California State University, Fullerton
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