Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thi Ngoc Han Tran

Coon Rapids,MN

Summary

Responsible and organized professional with a background in customer service and office support. Experienced in handling documentation, data entry, and process-based tasks with accuracy. Committed to maintaining quality standards and supporting team operations effectively.

Overview

7
7
years of professional experience

Work History

Product Builder 2

Boston Scientific
Maple Grove, MN
01.2021 - 01.2025
  • Assembled and tested medical devices to ensure compliance with industry standards.
  • Collaborated with cross-functional teams to streamline production processes and enhance efficiency.
  • Operated specialized machinery for device manufacturing, maintaining high safety and quality standards.
  • Conducted regular inspections of components to identify defects and ensure product integrity.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Maintained accurate inventory records, ensuring timely replenishment of materials for uninterrupted operations.

Customer Service Representative

Vuabia
Ho Chi Minh, Vietnam
05.2018 - 06.2020
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

Education

Associate of Science - Human Resources Management

Anoka-Ramsey Community College
Minneapolis, MN
08-2024

Bachelor of Arts - English For Tourism And Business

Saigon University
Ho Chi Minh, Vietnam
08-2019

Skills

  • Adaptability and flexibility
  • Team collaboration
  • Organizational skills
  • Computer skills

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Timeline

Product Builder 2

Boston Scientific
01.2021 - 01.2025

Customer Service Representative

Vuabia
05.2018 - 06.2020

Associate of Science - Human Resources Management

Anoka-Ramsey Community College

Bachelor of Arts - English For Tourism And Business

Saigon University
Thi Ngoc Han Tran