thi ngoc tam tran
Cypress,TX
Summary
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level assistant manager position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Manager
Company
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Volunteer
Company
01.2023 - 04.2024
- Used strong interpersonal communication skills to convey information to others.
- Coordinated and managed volunteer activities for community service projects.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
Nail Technician
Company
02.2019 - 07.2023
- Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction.
- Oversaw schedule to manage appointments for new and existing clients.
- Communicated effectively with management concerning important customer issues. Received good feedback of over 90%.
- Inspected daily and weekly cash records, ensuring 100% accuracy in cash balances.
Education
BBA - Accounting
University of Houston
Houston, TX05.2025
Associate of Arts - Business
Lone Star College System
Spring, TX05.2022
Skills
- Managing Cash Register
- Process Payments
- Financial Forecasting
- Time Management
- Customer Service
- Manage Budgets
- Computer Skills : Microsoft Word, Excel, Power Point
Languages
Vietnamese
Native or Bilingual
Armenian
Professional Working
Timeline
Manager
Company
07.2023 - Current
Volunteer
Company
01.2023 - 04.2024
Nail Technician
Company
02.2019 - 07.2023
BBA - Accounting
University of Houston
Associate of Arts - Business
Lone Star College System
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