Thipphaphone Niravong
Murfreesboro,Tennessee
Summary
Dynamic Office Manager with a proven track record at Tennessee Healthcare Partners, LLC., excelling in operations management and organizational skills. Spearheaded contract negotiations, streamlined office procedures, and led workforce training, enhancing productivity and compliance. Expert in policy implementation and employee supervision, contributing significantly to improved office efficiency and patient care standards.
Overview
9
9
years of professional experience
Work History
Office Manager
Tennessee Healthcare Partners, LLC.
Smyrna, TN
04.2014 - 12.2018
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Streamlined office processes, procedures, and productivity, and facilitated continuous improvements.
- Pitched in to help with office tasks during busy periods and staff absences.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Conducted regular audits of medical records to ensure accuracy and completeness of documentation.
- Monitored office and medical supplies to replenish needed inventory before depletion.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Medical Assistant
Tennessee Healthcare Partners, LLC.
Smyrna, Tennessee
12.2009 - 04.2014
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Bachelor of Science - Biology
Middle Tennessee State University
Murfreesboro, TN12-2021
Associate of Science - Biology
Motlow State Community College
Tullahoma, TN05-2020
High School Diploma -
Lavergne High School
La Vergne, TN05-2007
M.D. - Medicine
Ross University School of Medicine
Skills
- Employee Supervision
- Workforce Management
- Supply Management
- Vendor engagement
- Staff hiring
- Operations Management
- Bookkeeping
- Data Entry
- Excellent multi-tasking ability
- Policy and procedure modification
- Policy Implementation
- Employee Training
- Organizational Skills
- Documentation expertise
Languages
English
Native/ Bilingual
Laotian
Native/ Bilingual
Thai
Native/ Bilingual
References
References available upon request.
Timeline
Office Manager
Tennessee Healthcare Partners, LLC.
04.2014 - 12.2018
Medical Assistant
Tennessee Healthcare Partners, LLC.
12.2009 - 04.2014
Bachelor of Science - Biology
Middle Tennessee State University
Associate of Science - Biology
Motlow State Community College
High School Diploma -
Lavergne High School
M.D. - Medicine
Ross University School of Medicine
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