Maheshika DE Zoysa Kodituwakku
Gardena,USA
Summary
Efficient Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing cost-saving measures. Demonstrated ability to enhance communication between departments, resulting in optimized operational workflows. Committed to maintaining high standards of organization and operational excellence.
Overview
15
15
years of professional experience
Work History
Administration Manager
Fly Lankan Asia
Colombo, Sri Lanka
09.2020 - 03.2023
- Maintains administrative staff by recruiting, selecting, orienting, and training employees.
- Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees
- Develops and implements policies and procedures to improve operations and function of the department
- Initiates and coordinates goals, deadlines, and projects for their department
- Provide administration support to the HR Manager in the airline, the internal department, and the general office as required
- A rolling schedule of events - track the compliance and completion of the schedule
- Maintain and be the document controller for the Aerodrome Manual, Aerodrome Emergency Plan, and Safety Management System as directed by the CEO of the airline as per the provisions of the Civil Aviation Act, Civil Aviation Regulations, and related supportive documents
- Undertake the role of secretary and provide administrative support for relevant internal committees and working parties as required, including organizing meetings, scheduling meeting rooms, preparing agendas, minute taking, distributing meeting papers, and monitoring action outcomes
- Assist with the rectification of any audit deficiencies that are rectified promptly
- Assist with the general administrative duties and other duties as directed
- Actively promote the need to maintain a safe working environment through compliance with the Safety Management Framework and workplace-related health and safety legislation in CAASL
- Overseeing recruitment, selection, and the onboarding process
- Actively demonstrate and endorse the Vision & Values of the Airline by showing awareness and respect to the community, company, shareholders, and stakeholders
- Dynamic and results-driven professional with over a decade of cross-functional experience in administration, aviation training coordination, HR, and digital communications
- Known for strong organizational skills, leadership, attention to detail, and a passion for continuous improvement
- Proven ability to manage complex schedules, support compliance standards, and lead teams effectively in high-pressure environments
- Cost Reduction Success: Reduced overhead costs by 20% through efficient resource management and process improvements
- Policy Implementation Impact: Implemented new policies increasing department efficiency, resulting in a 15% productivity boost
- Compliance Achievement: Created and managed Aerodrome documents, maintaining 100% compliance with aviation regulations
- Recruitment Excellence: Led recruitment initiatives, successfully onboarding 50+ employees, improving team capacity
Management Trainee
Bela International
Colombo, Sri Lanka
06.2020 - 09.2020
- Work with the company HR Manager to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees
- Direct all hiring and training procedures for new employees
- Continually educate employees on company policies (including sexual harassment, appropriate dress, social media permissions, etc.) and keep the employee handbook current
- Administer or change benefits, health plans, retirement plans, etc
- Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive
- Coordinate and direct work activities for managers and employees
- Foster cross-functional relationships and ensure managers and employees are properly connected
- Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
- Promote a positive and open work environment where employees feel comfortable speaking up about issues
- Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks
- Understand and adhere to all pertinent labor laws
Training Coordinator
Fairway Aviation Academy (PVT) LTD
06.2015 - 08.2019
- Coordinate ground school and flying school programs
- Prepare ground school timetables and flying schedules and communicate with the students
- Liaise with Civil Aviation Authority if needed and keep the records, amend, and update the manuals
- Maintained student's and Instructor's files and other required documents
- Coordinate with the Quality Assurance Manager and always maintain CAASL standards
- Attending and representing the Company at Marketing Events
- Working with Marketing Team to execute effective social and digital marketing campaigns
Digital Communications Coordinator – Part Time
Saffron Villas
Colombo, Sri Lanka
09.2018 - 04.2019
- Responsible for the effective day-to-day running of all the social media channels
- Initiated and managed social media presence on Instagram
- Using social media to enhance the profile and reach of the hotel
- Identifying the client's objectives and coming up with ways to meet them
- Monitoring competitor social media activity
Trainee Assistant Coordinator
Asian Aviation Centre (PVT) LTD
Ratmalana
07.2008 - 07.2009
- Maintain Flight Instructor / Students Attendance files
- Prepare Flying Schedules and maintain student rosters
- Liaising with Chief Flight Instructor and publishing the schedule on the Web
- Maintain Students Files and other flying school Documents
Education
Master of Business Administration -
Cardiff Metropolitan University - UK
British School Of Commerce, Colombo, Sri Lanka01.2015
Skills
- Compliance management
- Project coordination
- Recruitment and selection
- Employee training
- HR administration
- Meeting organization
- Effective communication
- Attention to detail
- Operations management
- Teamwork and collaboration
- Reliability
- Policy implementation
- Document management
Languages
English
Professional
Sinhalese
Native/ Bilingual
Timeline
Administration Manager
Fly Lankan Asia
09.2020 - 03.2023
Management Trainee
Bela International
06.2020 - 09.2020
Digital Communications Coordinator – Part Time
Saffron Villas
09.2018 - 04.2019
Training Coordinator
Fairway Aviation Academy (PVT) LTD
06.2015 - 08.2019
Trainee Assistant Coordinator
Asian Aviation Centre (PVT) LTD
07.2008 - 07.2009
Master of Business Administration -
Cardiff Metropolitan University - UK
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