Thiri Hanny Soe
Frederick,MD
Summary
Precise and detailed team player with strong organizational and communication skills. Ability to handle each and every task professionally with a high degree of accuracy and patience.
Overview
12
12
years of professional experience
Work History
Freelance Teacher of English
Self-employed
03.2011 - Current
- Prepared comprehensive English curriculum for multiple classes.
- Administered assessments and standardized tests to evaluate student progress.
- Kept classroom organized, clean, and safe for students and visitors.
- Cultivated relationships with parents for complete support network.
- Prepared and implemented lesson plans covering required course topics.
Customer Service Executive
Elan Logistics Solution Limited
01.2020 - 09.2020
- Provided cargo arrival information and details to customers via phone and email.
- Cooperated with international colleagues for ocean freight and air freight charges.
- Resolved errors by researching issues in system or contacting the respective departments.
- Developed healthy working relationships with internal and external customers while assisting with account management duties.
- Managed weekly/monthly report for exported and imported cargoes.
Customer Service Officer
Myanmar Logistics Solution Limited
02.2016 - 12.2019
- Completed warehouse data entry of all existing cargoes.
- Prepared weekly and monthly customer reports.
- Arranged billing to customers monthly.
- Assisted in procurement process such as finding vendors all over the world, data compilation for selection, check and prepare purchase order for the selected vendor.
- Dealer confidently with overseas customers and vendors and communicate with clients.
- Received payment information from customers and reported to account department
- Assisted call-in customers’ enquiries and complaints.
- Enquirer ocean freight charges with shipping lines.
- Updated inventory list in Warehouse Management System.
- Monitored the warehouse team and their wellbeing.
- Contributed in drafting invitations/visa/stay permit extensions and request letter for international staff or clients.
- Assisted in recruitment process such as posting vacancy announcements, contact/invite candidates for interview.
Education
Advanced Diploma In Business Management - Business Administration And Management
Association of Business Executives (UK)
UK12.2016
Bachelor Of Arts - English
Yangon University of Foreign Languages
Yangon, Myanmar 09.2015
International Diploma In Computer Studies - Computer Studies
University of Greenwich
UK06.2012
Skills
- Team Collaboration Skills
- Time Management Skills
- Problem-Solving Skills
- Communication Expertise Skills
- Patience and Persistence Skills
- Learning Skills
- Computer Proficiency Skills
- Public Speaking Skills
- Administrative Skills
- Negotiation Skills
Languages
Burmese
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Bengali
Full Professional
Spanish
Elementary
Timeline
Customer Service Executive
Elan Logistics Solution Limited
01.2020 - 09.2020
Customer Service Officer
Myanmar Logistics Solution Limited
02.2016 - 12.2019
Freelance Teacher of English
Self-employed
03.2011 - Current
Advanced Diploma In Business Management - Business Administration And Management
Association of Business Executives (UK)
Bachelor Of Arts - English
Yangon University of Foreign Languages
International Diploma In Computer Studies - Computer Studies
University of Greenwich
Similar Profiles
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
Maurice BlandMaurice Bland
Home Improvement Contractor at Self-employedHome Improvement Contractor at Self-employed
Keiry Martinez-RamosKeiry Martinez-Ramos
Advanced Medical Laboratory Technician at US NavyAdvanced Medical Laboratory Technician at US Navy