Thiri Myat Thwe
Fremont,CA
Summary
Pursuing an opportunity that will allow me to grow professionally, which effectively utilizes my skills in where challenging and competitive organization. Customer-focused on Team Lead with a driven work ethic and a documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Fremont Oral & Maxillofacial Surgery
04.2025 - Current
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Ensured compliance with infection control policies and procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Sterilized instruments according to established guidelines and protocols.
- Updated patient records with new data and treatment information.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
Sales Associate
Best Buy
10.2023 - 02.2025
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
Customer Service Representative
Mega Mart
12.2022 - 11.2024
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained work area and kept cash drawer organized.
- Developed strong working relationships with team members to foster collaboration.
- Supported other teams, when necessary, such as stocking shelves or bagging groceries.
- Built and maintained productive relationships with employees.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Site Lease Supervisor
Frontiir
08.2020 - 05.2022
- Participated in team meetings discussing best practices for improving safety standards across multiple sites.
- Ensured that all tools, materials, and supplies were ordered in a timely manner for job completion.
- Monitored progress by establishing plans, budgets and measuring results.
- Submitted daily production data and regular reports to keep management informed.
- Managed after-hours emergency responses to restart compressors and restore well operations.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved conflicts between different departments within the organization in an efficient manner.
Sales Executive
BioCare Co.,Ltd
06.2019 - 12.2019
- Contribute towards own performance by identifying close relationships with physicians and specialists
- Discuss improvement plans with Sales Team and General Manager
- Ability to develop long-term relationships to benefits with business
- Ability to communicate efficiently influence others, build strategic partnerships with Surgins & Hospitals
- Monitoring competitor activities and products and giving regular feedback to Managers
- Follow up to old customers and make strong business affair with them
- Self-motivated, proactive and self-starter
HR Assistant
Myanmar Bartender School
03.2016 - 12.2017
- Putting together new employee and student's starter packs
- Developed guideline and effective structures for students and new customers
- Provided professional advisory support to school and students
- Arranged timetables and schedules for both employee and students
- Updated and maintained events boards and newsletters
- Handled employee and students time off requests and grievance
Education
B.A English - English
University of East Yangon
01.2017
Marketing Management Certificate - Marketing Management
Strategy First
Dental Assistant - Dental Assistant
Dental Specialities Institute
Skills
- Self-directed work
- Team motivation skills
- Challenge acceptance
- Microsoft Office
- Optimism
- Perseverance
- Team collaboration
- Positive attitudes
- Customer services
- Cash management
- Hospitality and accommodation
- Multitasking and organization
- First aid training
Timeline
Dental Assistant
Fremont Oral & Maxillofacial Surgery
04.2025 - Current
Sales Associate
Best Buy
10.2023 - 02.2025
Customer Service Representative
Mega Mart
12.2022 - 11.2024
Site Lease Supervisor
Frontiir
08.2020 - 05.2022
Sales Executive
BioCare Co.,Ltd
06.2019 - 12.2019
HR Assistant
Myanmar Bartender School
03.2016 - 12.2017
Marketing Management Certificate - Marketing Management
Strategy First
B.A English - English
University of East Yangon
Dental Assistant - Dental Assistant
Dental Specialities Institute
Additionalprofessions
- Communication skills
- Administration Human Resources
- Computer Literacy
- Reading & Listening to Music
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