Nicole Drexler
Racine
Summary
Detail-oriented Payroll Administrator with experience in payroll processing, employee onboarding, and maintaining confidentiality of sensitive information. Committed to enhancing employee experiences and ensuring compliance with company policies.
Overview
8
8
years of professional experience
Work History
Payroll Admin/HR Assistant
Skipperbud's
Winthrop Harbor, IL
09.2022 - Current
- Assisted with recruitment processes, including screening resumes and scheduling interviews.
- Managed employee onboarding, ensuring seamless integration into company culture and policies.
- Managed confidential employee records, safeguarding personal and professional information.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Cashier
Volkswagen
Schaumburg, IL
02.2020 - 07.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, ensuring a high level of service satisfaction.
- Maintained cleanliness and organization of checkout areas, enhancing overall store presentation.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Agent
IKEA
Schaumburg, IL
08.2019 - 02.2020
- Resolved customer inquiries through effective communication and problem-solving skills.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored inventory levels, ensuring product availability for customers at all times.
- Collaborated with team members to enhance overall customer satisfaction and service quality.
Waitress
Dennys
Gurnee, IL
04.2018 - 08.2018
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Associate of Science - Hospitality Management
William Rainey Harper College
Palatine, IL01-2021
Skills
- Administrative skills
- Payroll processing
- Employee onboarding
- Maintaining files
Timeline
Payroll Admin/HR Assistant
Skipperbud's
09.2022 - Current
Cashier
Volkswagen
02.2020 - 07.2021
Customer Service Agent
IKEA
08.2019 - 02.2020
Waitress
Dennys
04.2018 - 08.2018
Associate of Science - Hospitality Management
William Rainey Harper College